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Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia

Diversity competency is an approach for improving access to healthcare for members of minority groups. It includes a commitment to institutional policies and practices aimed at the improvement of the relationship between patients and healthcare professionals. The aim of this research is to investiga...

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Autores principales: Doričić, Robert, Orzechowski, Marcin, Nowak, Marianne, Tutić Grokša, Ivana, Bielińska, Katarzyna, Chowaniec, Anna, Ramšak, Mojca, Łuków, Paweł, Muzur, Amir, Zupanič-Slavec, Zvonka, Steger, Florian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8620151/
https://www.ncbi.nlm.nih.gov/pubmed/34831603
http://dx.doi.org/10.3390/ijerph182211847
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author Doričić, Robert
Orzechowski, Marcin
Nowak, Marianne
Tutić Grokša, Ivana
Bielińska, Katarzyna
Chowaniec, Anna
Ramšak, Mojca
Łuków, Paweł
Muzur, Amir
Zupanič-Slavec, Zvonka
Steger, Florian
author_facet Doričić, Robert
Orzechowski, Marcin
Nowak, Marianne
Tutić Grokša, Ivana
Bielińska, Katarzyna
Chowaniec, Anna
Ramšak, Mojca
Łuków, Paweł
Muzur, Amir
Zupanič-Slavec, Zvonka
Steger, Florian
author_sort Doričić, Robert
collection PubMed
description Diversity competency is an approach for improving access to healthcare for members of minority groups. It includes a commitment to institutional policies and practices aimed at the improvement of the relationship between patients and healthcare professionals. The aim of this research is to investigate whether and how such a commitment is included in internal documents of hospitals in Croatia, Germany, Poland, and Slovenia. Using the methods of documentary research and thematic analysis we examined internal documents received from hospitals in these countries. In all four countries, the documents concentrate on general statements prohibiting discrimination with regard to healthcare provision. Specific regulations concerning ethnicity and culture focus on the issue of language barriers. With regard to religious practices, the documents from Croatia, Poland, and Slovenia focus on dominant religious groups. Observance of other religious practices and customs is rarely addressed. Healthcare needs of patients with non-heteronormative sexual orientation, intersexual, and transgender patients are explicitly addressed in only a few internal documents. Diversity competency policies are not comprehensively implemented in hospital internal regulations in hospitals under investigation. There is a need for the development and implementation of comprehensive policies in hospitals aiming at the specific needs of minority groups.
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spelling pubmed-86201512021-11-27 Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia Doričić, Robert Orzechowski, Marcin Nowak, Marianne Tutić Grokša, Ivana Bielińska, Katarzyna Chowaniec, Anna Ramšak, Mojca Łuków, Paweł Muzur, Amir Zupanič-Slavec, Zvonka Steger, Florian Int J Environ Res Public Health Article Diversity competency is an approach for improving access to healthcare for members of minority groups. It includes a commitment to institutional policies and practices aimed at the improvement of the relationship between patients and healthcare professionals. The aim of this research is to investigate whether and how such a commitment is included in internal documents of hospitals in Croatia, Germany, Poland, and Slovenia. Using the methods of documentary research and thematic analysis we examined internal documents received from hospitals in these countries. In all four countries, the documents concentrate on general statements prohibiting discrimination with regard to healthcare provision. Specific regulations concerning ethnicity and culture focus on the issue of language barriers. With regard to religious practices, the documents from Croatia, Poland, and Slovenia focus on dominant religious groups. Observance of other religious practices and customs is rarely addressed. Healthcare needs of patients with non-heteronormative sexual orientation, intersexual, and transgender patients are explicitly addressed in only a few internal documents. Diversity competency policies are not comprehensively implemented in hospital internal regulations in hospitals under investigation. There is a need for the development and implementation of comprehensive policies in hospitals aiming at the specific needs of minority groups. MDPI 2021-11-12 /pmc/articles/PMC8620151/ /pubmed/34831603 http://dx.doi.org/10.3390/ijerph182211847 Text en © 2021 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Doričić, Robert
Orzechowski, Marcin
Nowak, Marianne
Tutić Grokša, Ivana
Bielińska, Katarzyna
Chowaniec, Anna
Ramšak, Mojca
Łuków, Paweł
Muzur, Amir
Zupanič-Slavec, Zvonka
Steger, Florian
Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_full Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_fullStr Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_full_unstemmed Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_short Diversity Competency and Access to Healthcare in Hospitals in Croatia, Germany, Poland, and Slovenia
title_sort diversity competency and access to healthcare in hospitals in croatia, germany, poland, and slovenia
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8620151/
https://www.ncbi.nlm.nih.gov/pubmed/34831603
http://dx.doi.org/10.3390/ijerph182211847
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