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Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?

The COVID-19 pandemic and subsequent U.S. in-restaurant dining restrictions deleteriously affected the restaurant industry. While dining restrictions were adopted to prevent human contact, evidence suggests that consumers may mistakenly perceive that restaurant "food" and its "packagi...

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Autores principales: Byrd, Karen, Her, EunSol, Fan, Alei, Almanza, Barbara, Liu, Yiran, Leitch, Stephen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8631525/
https://www.ncbi.nlm.nih.gov/pubmed/34866742
http://dx.doi.org/10.1016/j.ijhm.2020.102821
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author Byrd, Karen
Her, EunSol
Fan, Alei
Almanza, Barbara
Liu, Yiran
Leitch, Stephen
author_facet Byrd, Karen
Her, EunSol
Fan, Alei
Almanza, Barbara
Liu, Yiran
Leitch, Stephen
author_sort Byrd, Karen
collection PubMed
description The COVID-19 pandemic and subsequent U.S. in-restaurant dining restrictions deleteriously affected the restaurant industry. While dining restrictions were adopted to prevent human contact, evidence suggests that consumers may mistakenly perceive that restaurant "food" and its "packaging" are risky sources of COVID-19. To explore consumers' COVID-19 risk perceptions about food itself, restaurant food specifically, and restaurant food packaging, this study collected nationwide U.S. consumer survey data (n = 958) using an online consumer panel. Findings showed that: (1) consumers were less concerned about contracting COVID-19 from food in general than restaurant food and its packaging, with consumer restaurant concern highest for food served in restaurants, and lowest for hot/cooked restaurant food followed by restaurant food from carry-out; and (2) the risk perceptions of consumers varied with financial concern for food, gender, and being in a high-risk category of COVID-19. Implications for researchers, restauranteurs, government, and food safety professionals are discussed.
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spelling pubmed-86315252021-12-01 Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic? Byrd, Karen Her, EunSol Fan, Alei Almanza, Barbara Liu, Yiran Leitch, Stephen Int J Hosp Manag Article The COVID-19 pandemic and subsequent U.S. in-restaurant dining restrictions deleteriously affected the restaurant industry. While dining restrictions were adopted to prevent human contact, evidence suggests that consumers may mistakenly perceive that restaurant "food" and its "packaging" are risky sources of COVID-19. To explore consumers' COVID-19 risk perceptions about food itself, restaurant food specifically, and restaurant food packaging, this study collected nationwide U.S. consumer survey data (n = 958) using an online consumer panel. Findings showed that: (1) consumers were less concerned about contracting COVID-19 from food in general than restaurant food and its packaging, with consumer restaurant concern highest for food served in restaurants, and lowest for hot/cooked restaurant food followed by restaurant food from carry-out; and (2) the risk perceptions of consumers varied with financial concern for food, gender, and being in a high-risk category of COVID-19. Implications for researchers, restauranteurs, government, and food safety professionals are discussed. Elsevier Ltd. 2021-04 2020-12-26 /pmc/articles/PMC8631525/ /pubmed/34866742 http://dx.doi.org/10.1016/j.ijhm.2020.102821 Text en © 2020 Elsevier Ltd. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Article
Byrd, Karen
Her, EunSol
Fan, Alei
Almanza, Barbara
Liu, Yiran
Leitch, Stephen
Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
title Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
title_full Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
title_fullStr Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
title_full_unstemmed Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
title_short Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
title_sort restaurants and covid-19: what are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8631525/
https://www.ncbi.nlm.nih.gov/pubmed/34866742
http://dx.doi.org/10.1016/j.ijhm.2020.102821
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