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Onsite Versus Remote Working: The Impact on Satisfaction, Productivity, and Performance of Medical Call Center Workers

Job satisfaction is determined as the measure to know the individuals’ feelings toward their work. The working conditions that can affect satisfaction and performance of the call center agents have received particular concern. This study aimed to determine the role of remote call center working on a...

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Detalles Bibliográficos
Autores principales: Alfaleh, Amjad, Alkattan, Abdullah, Alageel, Alaa, Salah, Mohammed, Almutairi, Mona, Sagor, Khlood, Alabdulkareem, Khaled
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8640291/
https://www.ncbi.nlm.nih.gov/pubmed/34825844
http://dx.doi.org/10.1177/00469580211056041

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