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Professional decision making with digitalisation of patient contacts in a medical advice setting: a qualitative study of a pilot project with a chat programme in Sweden

OBJECTIVES: Patient e-services are increasingly launched globally to make healthcare more efficient and digitalised. One area that is digitalised is medical advice, where patients asynchronously chat with nurses and physicians, with patients having filled in a form with predefined questions before t...

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Detalles Bibliográficos
Autores principales: Cajander, Åsa, Hedström, Gustaf, Leijon, Sofia, Larusdottir, Marta
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8640641/
https://www.ncbi.nlm.nih.gov/pubmed/34857576
http://dx.doi.org/10.1136/bmjopen-2021-054103