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Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers
Diabetes group visits (GVs) have been shown to improve glycemic control and quality of care. However, little is known about the patient and clinician experience. We trained staff to conduct a 6-month GV intervention at six community health centers (CHCs) for adults with uncontrolled diabetes. Patien...
Autores principales: | , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8646815/ https://www.ncbi.nlm.nih.gov/pubmed/34881351 http://dx.doi.org/10.1177/23743735211056467 |
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author | Mannion, Samantha E Staab, Erin M Li, Jefferine Benitez, Amanda Wan, Wen Campbell, Amanda Schaefer, Cynthia T Quinn, Michael T Baig, Arshiya A |
author_facet | Mannion, Samantha E Staab, Erin M Li, Jefferine Benitez, Amanda Wan, Wen Campbell, Amanda Schaefer, Cynthia T Quinn, Michael T Baig, Arshiya A |
author_sort | Mannion, Samantha E |
collection | PubMed |
description | Diabetes group visits (GVs) have been shown to improve glycemic control and quality of care. However, little is known about the patient and clinician experience. We trained staff to conduct a 6-month GV intervention at six community health centers (CHCs) for adults with uncontrolled diabetes. Patient satisfaction was analyzed using postintervention surveys. Clinician satisfaction was analyzed through pre and posttraining surveys and 1:1 semistructured interviews. Twenty-seven staff and clinicians were trained. Fifty-one adult patients were enrolled and 90% reported high satisfaction with the program. Patients enjoyed longer visits with peer support and felt better equipped to manage barriers to diabetes control. 88% of staff reported that they enjoyed taking part in the program and noted improved team morale, professional development, and increased interdisciplinary collaboration. Perceived challenges of GVs included time investment for a new program, integration into workflow, and staff turnover. Patient and staff satisfaction was high across multiple domains. Staff noted many benefits but reported challenges with patient recruitment and retention as well as the time needed to implement GVs. |
format | Online Article Text |
id | pubmed-8646815 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | SAGE Publications |
record_format | MEDLINE/PubMed |
spelling | pubmed-86468152021-12-07 Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers Mannion, Samantha E Staab, Erin M Li, Jefferine Benitez, Amanda Wan, Wen Campbell, Amanda Schaefer, Cynthia T Quinn, Michael T Baig, Arshiya A J Patient Exp Research Article Diabetes group visits (GVs) have been shown to improve glycemic control and quality of care. However, little is known about the patient and clinician experience. We trained staff to conduct a 6-month GV intervention at six community health centers (CHCs) for adults with uncontrolled diabetes. Patient satisfaction was analyzed using postintervention surveys. Clinician satisfaction was analyzed through pre and posttraining surveys and 1:1 semistructured interviews. Twenty-seven staff and clinicians were trained. Fifty-one adult patients were enrolled and 90% reported high satisfaction with the program. Patients enjoyed longer visits with peer support and felt better equipped to manage barriers to diabetes control. 88% of staff reported that they enjoyed taking part in the program and noted improved team morale, professional development, and increased interdisciplinary collaboration. Perceived challenges of GVs included time investment for a new program, integration into workflow, and staff turnover. Patient and staff satisfaction was high across multiple domains. Staff noted many benefits but reported challenges with patient recruitment and retention as well as the time needed to implement GVs. SAGE Publications 2021-12-03 /pmc/articles/PMC8646815/ /pubmed/34881351 http://dx.doi.org/10.1177/23743735211056467 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage). |
spellingShingle | Research Article Mannion, Samantha E Staab, Erin M Li, Jefferine Benitez, Amanda Wan, Wen Campbell, Amanda Schaefer, Cynthia T Quinn, Michael T Baig, Arshiya A Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers |
title | Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers |
title_full | Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers |
title_fullStr | Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers |
title_full_unstemmed | Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers |
title_short | Patient and Clinician Satisfaction With Diabetes Group Visits in Community Health Centers |
title_sort | patient and clinician satisfaction with diabetes group visits in community health centers |
topic | Research Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8646815/ https://www.ncbi.nlm.nih.gov/pubmed/34881351 http://dx.doi.org/10.1177/23743735211056467 |
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