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The impact of a multilevel interactive nursing quality control and audit application on nursing quality management
BACKGROUND: This study aims to investigate the effects of a nursing quality control and audit application (app) on the autonomous learning of nursing staff and nursing quality management by nursing supervisors. A multilevel interactive app is developed to assist nursing staff in conducting online au...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8647066/ https://www.ncbi.nlm.nih.gov/pubmed/34872533 http://dx.doi.org/10.1186/s12912-021-00767-0 |
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author | Pei-Ying, K. O. Chen-Shie, H. O. Pei-Hung, L. I. A. O. |
author_facet | Pei-Ying, K. O. Chen-Shie, H. O. Pei-Hung, L. I. A. O. |
author_sort | Pei-Ying, K. O. |
collection | PubMed |
description | BACKGROUND: This study aims to investigate the effects of a nursing quality control and audit application (app) on the autonomous learning of nursing staff and nursing quality management by nursing supervisors. A multilevel interactive app is developed to assist nursing staff in conducting online autonomous learning and nursing supervisors in identifying problems and creating nursing quality improvement plans. The app could also present the different evaluation results of wards in visual charts for supervisors to review. METHODS: A single-group pre- and post-test design was applied. Data were collected from 131 nurses between October 2019 and October 2020 to analyze the differences between nursing staffs’ willingness to engage in autonomous learning and the integrity of nursing quality improvement plan writing before and after the intervention. The structured questionnaires included open-ended questions that cover aspects of nursing quality control, the audit app, and the information acceptance intention of nurses. RESULTS: The participants’ age and job title are negatively correlated with the app’s usability, while the ability to use 3C (Computer, Communication, and Consumer Electronics products including mobile phones and laptops) equipment is positively correlated with the willingness to use the app. Nurses’ satisfaction with the convenience of the online autonomous learning method is 92%, which indicates that the app could improve their willingness to learn. Following the intervention of the app, nursing supervisors’ satisfaction with the integrity of nursing quality improvement plan writing increased from 41 to 88%. CONCLUSIONS: Using information technology products to assist in nursing quality management in clinical practice has a significant effect on nurses’ load reduction and head nurses’ satisfaction. Multilevel interactive nursing quality control and audit apps can improve nursing staff’s willingness to learn independently, nursing quality, and the integrity of plan writing. Thus, nursing quality control and audit apps can be considered as suitable nursing quality control tools. |
format | Online Article Text |
id | pubmed-8647066 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | BioMed Central |
record_format | MEDLINE/PubMed |
spelling | pubmed-86470662021-12-06 The impact of a multilevel interactive nursing quality control and audit application on nursing quality management Pei-Ying, K. O. Chen-Shie, H. O. Pei-Hung, L. I. A. O. BMC Nurs Research BACKGROUND: This study aims to investigate the effects of a nursing quality control and audit application (app) on the autonomous learning of nursing staff and nursing quality management by nursing supervisors. A multilevel interactive app is developed to assist nursing staff in conducting online autonomous learning and nursing supervisors in identifying problems and creating nursing quality improvement plans. The app could also present the different evaluation results of wards in visual charts for supervisors to review. METHODS: A single-group pre- and post-test design was applied. Data were collected from 131 nurses between October 2019 and October 2020 to analyze the differences between nursing staffs’ willingness to engage in autonomous learning and the integrity of nursing quality improvement plan writing before and after the intervention. The structured questionnaires included open-ended questions that cover aspects of nursing quality control, the audit app, and the information acceptance intention of nurses. RESULTS: The participants’ age and job title are negatively correlated with the app’s usability, while the ability to use 3C (Computer, Communication, and Consumer Electronics products including mobile phones and laptops) equipment is positively correlated with the willingness to use the app. Nurses’ satisfaction with the convenience of the online autonomous learning method is 92%, which indicates that the app could improve their willingness to learn. Following the intervention of the app, nursing supervisors’ satisfaction with the integrity of nursing quality improvement plan writing increased from 41 to 88%. CONCLUSIONS: Using information technology products to assist in nursing quality management in clinical practice has a significant effect on nurses’ load reduction and head nurses’ satisfaction. Multilevel interactive nursing quality control and audit apps can improve nursing staff’s willingness to learn independently, nursing quality, and the integrity of plan writing. Thus, nursing quality control and audit apps can be considered as suitable nursing quality control tools. BioMed Central 2021-12-06 /pmc/articles/PMC8647066/ /pubmed/34872533 http://dx.doi.org/10.1186/s12912-021-00767-0 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data. |
spellingShingle | Research Pei-Ying, K. O. Chen-Shie, H. O. Pei-Hung, L. I. A. O. The impact of a multilevel interactive nursing quality control and audit application on nursing quality management |
title | The impact of a multilevel interactive nursing quality control and audit application on nursing quality management |
title_full | The impact of a multilevel interactive nursing quality control and audit application on nursing quality management |
title_fullStr | The impact of a multilevel interactive nursing quality control and audit application on nursing quality management |
title_full_unstemmed | The impact of a multilevel interactive nursing quality control and audit application on nursing quality management |
title_short | The impact of a multilevel interactive nursing quality control and audit application on nursing quality management |
title_sort | impact of a multilevel interactive nursing quality control and audit application on nursing quality management |
topic | Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8647066/ https://www.ncbi.nlm.nih.gov/pubmed/34872533 http://dx.doi.org/10.1186/s12912-021-00767-0 |
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