Air-travelers' concerns emerging from online comments during the COVID-19 outbreak

This research aims to assess air travelers' concerns affected by the Coronavirus pandemic, expressed in the comments they wrote online. A sample of 639 comments written on the Italian National Consumer Union website and related to the airline industry was assessed through an automated sentiment...

Descripción completa

Detalles Bibliográficos
Autores principales: Piccinelli, Stefania, Moro, Sérgio, Rita, Paulo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2021
Materias:
Case Study
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8647352/
https://www.ncbi.nlm.nih.gov/pubmed/34898789
http://dx.doi.org/10.1016/j.tourman.2021.104313

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8647352/
https://www.ncbi.nlm.nih.gov/pubmed/34898789
http://dx.doi.org/10.1016/j.tourman.2021.104313

Ejemplares similares