“We will have to learn to live with it”: Australian dentists’ experiences during the COVID-19 pandemic

BACKGROUND: Australian dentists are among the frontline healthcare workers providing dental and oral health care during the COVID-19 pandemic, and therefore have been affected in multiple ways. In this study, we explore their experiences of practising and living in this pandemic. METHODS: A qualitative study analysed responses of 333 Australian dentists' who participated in a survey with open-ended questions about the challenges and positive outcomes of practising during the COVID-19 pandemic. The questions were embedded in a national online survey of Australian dentists’ knowledge, preparedness and experiences conducted between March and April 2021. Data were analysed using content analysis. RESULTS: Australian dentists reported their challenging experiences to be four-fold, including ‘public health orders and restrictions’, ‘Infection prevention and control measures (IPC), ‘Personal concerns about COVID-19’ and ‘Detracting opinions about COVID-19’. Conversely, they reported positive outcomes in relation to their practice during COVID-19, including ‘Awareness of and adherence to IPC practices’, ‘Teamwork and interpersonal dynamics’, ‘Decompressed workload’, ‘Perceived support’ and ‘unintended positive outcomes’. CONCLUSION: The COVID-19 pandemic generated several challenges for Australian dentists, but it also engendered some positive outcomes. Understanding of these can help tailor the professional support plans to address the needs and priorities of Australian dentists during the current and future pandemics.