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Resource integration and dynamic capability of frontline employee during COVID-19 pandemic: From value creation and engineering management perspectives
The cornerstone of any successful organizations is the frontline employees. Frontline employees (FLEs) are always in action at the frontline of the business. They do not operate from the office space or from the corporate setting. Frontline employees directly interact with their customers. During th...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier Inc.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8692063/ https://www.ncbi.nlm.nih.gov/pubmed/34955564 http://dx.doi.org/10.1016/j.techfore.2021.121446 |