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Hospital Facebook Reviews Analysis Using a Machine Learning Sentiment Analyzer and Quality Classifier
While experts have recognised the significance and necessity of social media integration in healthcare, no systematic method has been devised in Malaysia or Southeast Asia to include social media input into the hospital quality improvement process. The goal of this work is to explain how to develop...
Autores principales: | Rahim, Afiq Izzudin A., Ibrahim, Mohd Ismail, Chua, Sook-Ling, Musa, Kamarul Imran |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8701188/ https://www.ncbi.nlm.nih.gov/pubmed/34946405 http://dx.doi.org/10.3390/healthcare9121679 |
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