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How to improve the assessment of BPM maturity in the era of digital transformation

For almost 30 years, the way of building business process management maturity models (BPM MMs), the importance assigned to individual maturity levels, and the criteria and critical success factors chosen for BPM maturity assessment have not changed significantly, despite the fact that during those t...

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Detalles Bibliográficos
Autores principales: Szelągowski, Marek, Berniak-Woźny, Justyna
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8711074/
http://dx.doi.org/10.1007/s10257-021-00549-w