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Context-based sentiment analysis on customer reviews using machine learning linear models
Customer satisfaction and their positive sentiments are some of the various goals for successful companies. However, analyzing customer reviews to predict accurate sentiments have been proven to be challenging and time-consuming due to high volumes of collected data from various sources. Several res...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
PeerJ Inc.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8725657/ https://www.ncbi.nlm.nih.gov/pubmed/35036535 http://dx.doi.org/10.7717/peerj-cs.813 |