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Users’ intention to continue using mHealth services: A DEMATEL approach during the COVID-19 pandemic

The coronavirus disease 2019 (COVID-19) has changed the way we use and perceive online services. This study examined the influence of service quality factors during COVID-19 on individuals' intention to continue use mHealth services. A decision-making trial and evaluation laboratory (DEMATEL) a...

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Detalles Bibliográficos
Autores principales: Alzahrani, Ahmed Ibrahim, Al-Samarraie, Hosam, Eldenfria, Atef, Dodoo, Joana Eva, Alalwan, Nasser
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8730779/
https://www.ncbi.nlm.nih.gov/pubmed/35013631
http://dx.doi.org/10.1016/j.techsoc.2022.101862