Cargando…

Public utility vehicle service quality and customer satisfaction in the Philippines during the COVID-19 pandemic

The implementation of lockdown due to the COVID-19 pandemic has affected most businesses worldwide. The transportation business, specifically in the Philippines, has been heavily affected since only the healthcare and essential workers were allowed to leave their homes during the early stage of the...

Descripción completa

Detalles Bibliográficos
Autores principales:	Chuenyindee, Thanatorn, Ong, Ardvin Kester S., Ramos, Jon Pauline, Prasetyo, Yogi Tri, Nadlifatin, Reny, Kurata, Yoshiki B., Sittiwatethanasiri, Thaninrat
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier Ltd. 2022
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8743388/ https://www.ncbi.nlm.nih.gov/pubmed/35035116 http://dx.doi.org/10.1016/j.jup.2022.101336

Ejemplares similares

Factors Affecting the Perceived Usability of the COVID-19 Contact-Tracing Application “Thai Chana” during the Early COVID-19 Omicron Period
por: Chuenyindee, Thanatorn, et al.
Publicado: (2022)

Factors Influencing the Perceived Effectiveness of COVID-19 Risk Assessment Mobile Application “MorChana” in Thailand: UTAUT2 Approach
por: Yuduang, Nattakit, et al.
Publicado: (2022)

Utilization of Random Forest and Deep Learning Neural Network for Predicting Factors Affecting Perceived Usability of a COVID-19 Contact Tracing Mobile Application in Thailand “ThaiChana”
por: Ong, Ardvin Kester S., et al.
Publicado: (2022)

The Evaluation of the Local Beer Industry during the COVID-19 Pandemic and Its Relationship with Open Innovation
por: Ong, Ardvin Kester S., et al.
Publicado: (2022)

Utilization of Random Forest Classifier and Artificial Neural Network for Predicting Factors Influencing the Perceived Usability of COVID-19 Contact Tracing “MorChana” in Thailand
por: Ong, Ardvin Kester S., et al.
Publicado: (2022)

Young adult preference analysis on the attributes of COVID-19 vaccine in the Philippines: A conjoint analysis approach
por: Ong, Ardvin Kester S., et al.
Publicado: (2022)

Classification modeling of intention to donate for victims of Typhoon Odette using deep learning neural network
por: German, Josephine D., et al.
Publicado: (2023)

Understanding the perceived behavior of public utility bus passengers during the era of COVID-19 pandemic in the Philippines: Application of social exchange theory and theory of planned behavior
por: Cahigas, Maela Madel, et al.
Publicado: (2022)

Socio-Economic Factors Affecting Member’s Satisfaction towards National Health Insurance: An Evidence from the Philippines
por: Ong, Ardvin Kester S., et al.
Publicado: (2022)

How important is the tuition fee during the COVID-19 pandemic in a developing country? Evaluation of filipinos’ preferences on public university attributes using conjoint analysis
por: Belmonte, Zachariah John A., et al.
Publicado: (2022)

Utilizing Structural Equation Modeling–Artificial Neural Network Hybrid Approach in Determining Factors Affecting Perceived Usability of Mobile Mental Health Application in the Philippines
por: Yuduang, Nattakit, et al.
Publicado: (2022)

Determining factors affecting the perceived usability of air pollution detection mobile application “AirVisual” in Thailand: A structural equation model forest classifier approach
por: Ong, Ardvin Kester S., et al.
Publicado: (2022)

Consumer Behavior in Clothing Industry and Its Relationship with Open Innovation Dynamics during the COVID-19 Pandemic
por: Ong, Ardvin Kester S., et al.
Publicado: (2021)

Determining factors affecting customer satisfaction of the national electric power company (MERALCO) during the COVID-19 pandemic in the Phillippines
por: Ong, Ardvin Kester S., et al.
Publicado: (2023)

Evaluating the influence of service quality, hedonic, and utilitarian value on shopper's behavioral intentions in urban shopping malls during the COVID-19 pandemic
por: Ong, Ardvin Kester S., et al.
Publicado: (2022)

Consumer preference analysis on the attributes of samgyeopsal Korean cuisine and its market segmentation: Integrating conjoint analysis and K-means clustering
por: Ong, Ardvin Kester S., et al.
Publicado: (2023)

Determination of factors influencing young adults' intention to have COVID-19 vaccine in the Philippines: An integration of Health Belief Model and the Theory of Planned Behavior
por: Ong, Ardvin Kester S., et al.
Publicado: (2023)

Determination of factors affecting customer satisfaction towards “maynilad” water utility company: A structural equation modeling-deep learning neural network hybrid approach
por: Ong, Ardvin Kester S., et al.
Publicado: (2023)

Evaluating factors influencing customers’ intention to eat Korean cuisine “Samgyeopsal” in the Philippines: A structural equation model forest classifier approach
por: Ong, Ardvin Kester S., et al.
Publicado: (2023)

Preference analysis on the online learning attributes among senior high school students during the COVID-19 pandemic: A conjoint analysis approach
por: S. Ong, Ardvin Kester, et al.
Publicado: (2022)

Choosing a package carrier during COVID-19 pandemic: An integration of pro-environmental planned behavior (PEPB) theory and service quality (SERVQUAL)
por: German, Josephine D., et al.
Publicado: (2022)

Using Online Grocery Applications during the COVID-19 Pandemic: Their Relationship with Open Innovation
por: Gumasing, Ma. Janice J., et al.
Publicado: (2022)

Determinants of continuous visiting behavior to Palawan, Philippines: Integrating Uncertainty Reduction Theory and Expectation Confirmation Theory
por: Cahigas, Maela Madel L., et al.
Publicado: (2023)

A machine learning ensemble approach to predicting factors affecting the intention and usage behavior towards online groceries applications in the Philippines
por: Gumasing, Ma Janice J., et al.
Publicado: (2023)

Employees' preference analysis on lean six sigma program coaching attributes using a conjoint analysis approach
por: Guevarra, Anna Luisa C., et al.
Publicado: (2023)

Determining Factors Affecting the Acceptance of Medical Education eLearning Platforms during the COVID-19 Pandemic in the Philippines: UTAUT2 Approach
por: Prasetyo, Yogi Tri, et al.
Publicado: (2021)

Application of Conjoint Analysis and 5Ps Marketing Mix in Identifying Customer Preference of Alcohol Consumption among Youths in the Philippines
por: Yandug, Jenalyn Shigella G., et al.
Publicado: (2023)

Determination of loyalty among high school students to retain in the same university for higher education: An integration of Self-Determination Theory and Extended Theory of Planned Behavior
por: Ong, Ardvin Kester S., et al.
Publicado: (2023)

Consumer Preference Analysis on Attributes of Milk Tea: A Conjoint Analysis Approach
por: Ong, Ardvin Kester S., et al.
Publicado: (2021)

The Evaluation of Preference and Perceived Quality of Health Communication Icons Associated with COVID-19 Prevention Measures
por: Prasetyo, Yogi Tri, et al.
Publicado: (2021)

Factors Influencing Non-Fungible Tokens (NFT) Game Engagement during the COVID-19 pandemic: The Theory of Planned Behavior (TPB) and Hedonic Motivation System Adoption Model (HMSAM) Approach
por: Perez, William Davin D., et al.
Publicado: (2023)

Predicting factors influencing perceived online learning experience among primary students utilizing structural equation modeling Forest Classifier approach
por: Kurata, Yoshiki B., et al.
Publicado: (2023)

Factors Influencing Repurchase Intention in Drive-Through Fast Food: A Structural Equation Modeling Approach
por: Prasetyo, Yogi Tri, et al.
Publicado: (2021)

Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation
por: Prasetyo, Yogi Tri, et al.
Publicado: (2021)

Factors Affecting Perceived Effectiveness of Government Response towards COVID-19 Vaccination in Occidental Mindoro, Philippines
por: Jou, Yung-Tsan, et al.
Publicado: (2022)

Factors affecting perceived effectiveness of COVID-19 prevention measures among Filipinos during Enhanced Community Quarantine in Luzon, Philippines: Integrating Protection Motivation Theory and extended Theory of Planned Behavior
por: Prasetyo, Yogi Tri, et al.
Publicado: (2020)

Eye Movement Parameters for Performance Evaluation in Projection-based Stereoscopic Display
por: Lin, Chiuhsiang Joe, et al.
Publicado: (2018)

A Vehicle Routing Optimization Problem for Cold Chain Logistics Considering Customer Satisfaction and Carbon Emissions
por: Qin, Gaoyuan, et al.
Publicado: (2019)

The effect of customer satisfaction on parcel delivery operations using autonomous vehicles: An agent-based simulation study
por: Shbool, Mohammad A., et al.
Publicado: (2022)

World-class customer satisfaction
por: Barsky, Jonathan D.
Publicado: (1995)

Cannot write session to /tmp/vufind_sessions/sess_pd45pehkg0tnve8v990i2kqccf