Study on residential environment and workers’ personality traits on productivity while working from home

Working from home has drawn more attention with the development of information and communications technology and the coronavirus disease 2019 pandemic. Although studies on working from home have been conducted in various academic fields, few have focused on residential environment and personality traits. In the present study, air temperature and humidity of the home workplace were measured and a questionnaire survey was conducted to understand the relationship between residential environment and personality traits and at-home work productivity. The results suggest that comprehensive productivity while working from home improved. However, when examining individual aspects of productivity, the productivity of information processing improved while that of knowledge processing and knowledge creation deteriorated. The results also suggest the importance of improving the residential environment when working from home because productivity while working from home rather than from the office improved with high evaluation of the residential environment. Moreover, productivity decreased for workers with high neuroticism and increased for those with high openness or perseverance and passion, suggesting that some personality traits are more or less suitable for working from home. To improve the productivity of all workers, these findings have practical implications for promoting appropriate maintenance of the residential environment and introducing flexible work styles that account for personality traits.