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Survey to evaluate care of complex clients in residential setting

AIMS: Delivering a new efficient assessment and shorter term secondary mental Health intervention service for individual sectors BACKGROUND: In November 2015, there was a transition to services with the focus on delivering more efficient service to clients Previously we had been a combined sector Se...

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Autores principales: Sadraei, Rosa, Pathy, Puru, Collins, Michael
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cambridge University Press 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8770230/
http://dx.doi.org/10.1192/bjo.2021.577
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author Sadraei, Rosa
Pathy, Puru
Collins, Michael
author_facet Sadraei, Rosa
Pathy, Puru
Collins, Michael
author_sort Sadraei, Rosa
collection PubMed
description AIMS: Delivering a new efficient assessment and shorter term secondary mental Health intervention service for individual sectors BACKGROUND: In November 2015, there was a transition to services with the focus on delivering more efficient service to clients Previously we had been a combined sector Service. This transition, a reduction in resources and a move away from delivering care Through specialist mental health teams created from the national service framework - such as Assertive outreach, early intervention in psychosis and community rehabilitation - to a more Streamlined generic service, catering for these differing groups of people using a “Pathways Model” approach RESULT: Across the two sectors we had 47 clients on CPA Pathway living in 24 hour residential Settings who all had a current care coordinator. These 47 clients represented the workload currently of 2.8 FTE Band 6 care coordinators. There were at Origin, 13 Residential/Nursing/Secure 24 Hour care providers, where clients were residing. However of these 90% of residents lived in one of 5 settings, 3 settings in Ashfield and 2 in Mansfield. Over 50% of individuals residing did not have existing connections with Mansfield or Ashfield before being placed into the area. 18 Clients (%38) were under section of the mental health act and 1client (%2) was on a life-Licence from criminal justice. CONCLUSION: Transfer of CPA Care Coordination Protocol To send paper referral to our Single Point of Access Meeting at the listed address at the earliest point relocation/placement is confirmed.Formal handover meeting for care will be coordinated, not sooner than 3 months after the placement commences. It will be expected that services currently involved in provision of service continue to hold care responsibility in the interim period. As we move to a paperless environment, provision of electronic documentation such has previous CPA documents, Risk assessments, social circumstance reports & Discharge summaries, would be greatly appreciated
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spelling pubmed-87702302022-01-31 Survey to evaluate care of complex clients in residential setting Sadraei, Rosa Pathy, Puru Collins, Michael BJPsych Open Quality Improvement AIMS: Delivering a new efficient assessment and shorter term secondary mental Health intervention service for individual sectors BACKGROUND: In November 2015, there was a transition to services with the focus on delivering more efficient service to clients Previously we had been a combined sector Service. This transition, a reduction in resources and a move away from delivering care Through specialist mental health teams created from the national service framework - such as Assertive outreach, early intervention in psychosis and community rehabilitation - to a more Streamlined generic service, catering for these differing groups of people using a “Pathways Model” approach RESULT: Across the two sectors we had 47 clients on CPA Pathway living in 24 hour residential Settings who all had a current care coordinator. These 47 clients represented the workload currently of 2.8 FTE Band 6 care coordinators. There were at Origin, 13 Residential/Nursing/Secure 24 Hour care providers, where clients were residing. However of these 90% of residents lived in one of 5 settings, 3 settings in Ashfield and 2 in Mansfield. Over 50% of individuals residing did not have existing connections with Mansfield or Ashfield before being placed into the area. 18 Clients (%38) were under section of the mental health act and 1client (%2) was on a life-Licence from criminal justice. CONCLUSION: Transfer of CPA Care Coordination Protocol To send paper referral to our Single Point of Access Meeting at the listed address at the earliest point relocation/placement is confirmed.Formal handover meeting for care will be coordinated, not sooner than 3 months after the placement commences. It will be expected that services currently involved in provision of service continue to hold care responsibility in the interim period. As we move to a paperless environment, provision of electronic documentation such has previous CPA documents, Risk assessments, social circumstance reports & Discharge summaries, would be greatly appreciated Cambridge University Press 2021-06-18 /pmc/articles/PMC8770230/ http://dx.doi.org/10.1192/bjo.2021.577 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by/4.0/This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Quality Improvement
Sadraei, Rosa
Pathy, Puru
Collins, Michael
Survey to evaluate care of complex clients in residential setting
title Survey to evaluate care of complex clients in residential setting
title_full Survey to evaluate care of complex clients in residential setting
title_fullStr Survey to evaluate care of complex clients in residential setting
title_full_unstemmed Survey to evaluate care of complex clients in residential setting
title_short Survey to evaluate care of complex clients in residential setting
title_sort survey to evaluate care of complex clients in residential setting
topic Quality Improvement
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8770230/
http://dx.doi.org/10.1192/bjo.2021.577
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