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Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste

At the beginning of the 21st century, Lean Management (LM) tools were introduced into the healthcare sector around the world. In Poland, there are still few LM implementations, and they are not of a comprehensive nature. The aim of this article is to present the application of the LM concept in a ho...

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Detalles Bibliográficos
Autores principales: Zdęba-Mozoła, Agnieszka, Rybarczyk-Szwajkowska, Anna, Czapla, Tomasz, Marczak, Michał, Kozłowski, Remigiusz
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8775623/
https://www.ncbi.nlm.nih.gov/pubmed/35055621
http://dx.doi.org/10.3390/ijerph19020800
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author Zdęba-Mozoła, Agnieszka
Rybarczyk-Szwajkowska, Anna
Czapla, Tomasz
Marczak, Michał
Kozłowski, Remigiusz
author_facet Zdęba-Mozoła, Agnieszka
Rybarczyk-Szwajkowska, Anna
Czapla, Tomasz
Marczak, Michał
Kozłowski, Remigiusz
author_sort Zdęba-Mozoła, Agnieszka
collection PubMed
description At the beginning of the 21st century, Lean Management (LM) tools were introduced into the healthcare sector around the world. In Poland, there are still few LM implementations, and they are not of a comprehensive nature. The aim of this article is to present the application of the LM concept in a hospital in Poland as a tool for the identification and analysis of waste and its impact on the process of organizing the provision of medical services on the example of improvements in the process of patient admission. In the period from 1 July 2019 to 31 December 2019, a project of LM implementation was carried out at the Provincial Specialist Hospital in Wroclaw. The project was based on the method of value-stream mapping and 5Why. Standardized interviews (before and after the project) were conducted with people from the hospital management and middle-level managers. The implementation of LM tools resulted in the identification of a number of wastes, which have been divided into groups. The most important waste was paper medical documentation. Its change to an electronic form allowed for a better use of human capital resources; savings included 2.3 nursing positions and 1.09 medical staff positions.
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spelling pubmed-87756232022-01-21 Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste Zdęba-Mozoła, Agnieszka Rybarczyk-Szwajkowska, Anna Czapla, Tomasz Marczak, Michał Kozłowski, Remigiusz Int J Environ Res Public Health Article At the beginning of the 21st century, Lean Management (LM) tools were introduced into the healthcare sector around the world. In Poland, there are still few LM implementations, and they are not of a comprehensive nature. The aim of this article is to present the application of the LM concept in a hospital in Poland as a tool for the identification and analysis of waste and its impact on the process of organizing the provision of medical services on the example of improvements in the process of patient admission. In the period from 1 July 2019 to 31 December 2019, a project of LM implementation was carried out at the Provincial Specialist Hospital in Wroclaw. The project was based on the method of value-stream mapping and 5Why. Standardized interviews (before and after the project) were conducted with people from the hospital management and middle-level managers. The implementation of LM tools resulted in the identification of a number of wastes, which have been divided into groups. The most important waste was paper medical documentation. Its change to an electronic form allowed for a better use of human capital resources; savings included 2.3 nursing positions and 1.09 medical staff positions. MDPI 2022-01-12 /pmc/articles/PMC8775623/ /pubmed/35055621 http://dx.doi.org/10.3390/ijerph19020800 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Zdęba-Mozoła, Agnieszka
Rybarczyk-Szwajkowska, Anna
Czapla, Tomasz
Marczak, Michał
Kozłowski, Remigiusz
Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste
title Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste
title_full Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste
title_fullStr Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste
title_full_unstemmed Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste
title_short Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste
title_sort implementation of lean management in a multi-specialist hospital in poland and the analysis of waste
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8775623/
https://www.ncbi.nlm.nih.gov/pubmed/35055621
http://dx.doi.org/10.3390/ijerph19020800
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