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The perils of hotel technology: The robot usage resistance model
The COVID-19 outbreak has accelerated the development of service robots. However, service robots in some hotels have been put aside despite successful adoption. This study thus focuses on hotel employees' inhibited continuous usage intention by examining the challenges of benefiting from servic...
Autores principales: | Fu, Shixuan, Zheng, Xiaojiang, Wong, IpKin Anthony |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Ltd.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8786597/ https://www.ncbi.nlm.nih.gov/pubmed/35095168 http://dx.doi.org/10.1016/j.ijhm.2022.103174 |
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