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의학전문대학원생이 스스로 평가한 커뮤니케이션 능력 점수와 표준화 환자가 평가한 의학전문대학원생의 커뮤니케이션 능력 점수의 일치도
PURPOSE: The purpose of this study was to examine the concordance between self and standardized patient (SP) ratings of medical students' communication skills. METHODS: Forty-three students interviewed SPs. The students were asked to complete a communication skills questionnaire that comprised...
Formato: | Online Artículo Texto |
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Lenguaje: | English |
Publicado: |
The Korean Society of Medical Education
2013
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8813410/ https://www.ncbi.nlm.nih.gov/pubmed/25804651 http://dx.doi.org/10.3946/kjme.2013.25.1.29 |
Sumario: | PURPOSE: The purpose of this study was to examine the concordance between self and standardized patient (SP) ratings of medical students' communication skills. METHODS: Forty-three students interviewed SPs. The students were asked to complete a communication skills questionnaire that comprised 2 measures (empathy and interpersonal communication) before the interview. After each student’s interview with the SP, the latter completed the same questionnaire as the students. RESULTS: Based on Lin's concordance coefficient, there was strong disconcordance between students' self-ratings and the SPs' ratings. With regard to empathic communication, more than 50% of students who considered themselves higher than middle level were regarded by SP as low level. On interpersonal communication, 39% of students who assessed themselves as higher than middle level were scored low level by SPs. CONCLUSION: There was strong disconcordance between students' self-ratings and the SPs' ratings—students tended to overevaluate themselves regarding their communication skills. These differences might result in patient dissatisfaction and noncompliance. Further, it could become a serious hindrance to the development of a good doctor-patient relationship. Medical educators should make sincere efforts to reduce this gap by teaching medical students the importance of the patients' perception of his doctors' communication skills. |
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