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Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing

There is a lack of research into the implications of information technology-related issues for nurses' experiences and well-being at work. However, negative work experiences can generate negative emotions, which, in turn, can negatively affect well-being. Despite this, research has not systemat...

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Detalles Bibliográficos
Autores principales: Golay, Diane, Salminen Karlsson, Minna, Cajander, Åsa
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Lippincott Williams & Wilkins 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8820768/
https://www.ncbi.nlm.nih.gov/pubmed/34347645
http://dx.doi.org/10.1097/CIN.0000000000000800
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author Golay, Diane
Salminen Karlsson, Minna
Cajander, Åsa
author_facet Golay, Diane
Salminen Karlsson, Minna
Cajander, Åsa
author_sort Golay, Diane
collection PubMed
description There is a lack of research into the implications of information technology-related issues for nurses' experiences and well-being at work. However, negative work experiences can generate negative emotions, which, in turn, can negatively affect well-being. Despite this, research has not systematically addressed negative emotions generated by work-related information technology use in hospital nursing. Drawing on data collected through focus groups and interviews with a total of 15 ward nurses, this paper identifies the discrete negative emotions that emerge from work-related information technology use in hospital nursing and maps the identified emotions onto the perceptions associated with and triggering them. The analysis was qualitative and included process, emotion, and causation coding alongside extensive memo writing. We identified six primary negative emotions: frustration, moral distress, alienation, psychological distress, anxiety, and perplexity. All of the identified emotions can be associated with four types of experiences of feeling hindered: mental effort, inability to carry out a task, doing extra or unnecessary work, and failing to complete a task successfully. The framework we present may support healthcare organizations in identifying potentially harmful information technology-related configurations in their infrastructure and implementing appropriate measures to foster nurses' well-being at work.
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spelling pubmed-88207682022-02-09 Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing Golay, Diane Salminen Karlsson, Minna Cajander, Åsa Comput Inform Nurs Features There is a lack of research into the implications of information technology-related issues for nurses' experiences and well-being at work. However, negative work experiences can generate negative emotions, which, in turn, can negatively affect well-being. Despite this, research has not systematically addressed negative emotions generated by work-related information technology use in hospital nursing. Drawing on data collected through focus groups and interviews with a total of 15 ward nurses, this paper identifies the discrete negative emotions that emerge from work-related information technology use in hospital nursing and maps the identified emotions onto the perceptions associated with and triggering them. The analysis was qualitative and included process, emotion, and causation coding alongside extensive memo writing. We identified six primary negative emotions: frustration, moral distress, alienation, psychological distress, anxiety, and perplexity. All of the identified emotions can be associated with four types of experiences of feeling hindered: mental effort, inability to carry out a task, doing extra or unnecessary work, and failing to complete a task successfully. The framework we present may support healthcare organizations in identifying potentially harmful information technology-related configurations in their infrastructure and implementing appropriate measures to foster nurses' well-being at work. Lippincott Williams & Wilkins 2021-08-04 /pmc/articles/PMC8820768/ /pubmed/34347645 http://dx.doi.org/10.1097/CIN.0000000000000800 Text en Copyright © 2021 The Authors. Published by Wolters Kluwer Health, Inc. https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution-Non Commercial-No Derivatives License 4.0 (CCBY-NC-ND) (https://creativecommons.org/licenses/by-nc-nd/4.0/) , where it is permissible to download and share the work provided it is properly cited. The work cannot be changed in any way or used commercially without permission from the journal.
spellingShingle Features
Golay, Diane
Salminen Karlsson, Minna
Cajander, Åsa
Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing
title Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing
title_full Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing
title_fullStr Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing
title_full_unstemmed Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing
title_short Negative Emotions Induced by Work-Related Information Technology Use in Hospital Nursing
title_sort negative emotions induced by work-related information technology use in hospital nursing
topic Features
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8820768/
https://www.ncbi.nlm.nih.gov/pubmed/34347645
http://dx.doi.org/10.1097/CIN.0000000000000800
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