Cargando…
Communication in clinical research: Uncertainty, stress, and emotional labor
This exploratory study investigated perceptions of competent vs. contentious communication in the workplace as experienced by Clinical Research Professionals (CRPs) managing or coordinating clinical research. Qualitative data collected from a 90-min focus group interview were thematically analyzed u...
Autores principales: | , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Cambridge University Press
2021
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8826006/ https://www.ncbi.nlm.nih.gov/pubmed/35211337 http://dx.doi.org/10.1017/cts.2021.873 |
_version_ | 1784647343682879488 |
---|---|
author | Williams, Jade Kolb, H. Robert |
author_facet | Williams, Jade Kolb, H. Robert |
author_sort | Williams, Jade |
collection | PubMed |
description | This exploratory study investigated perceptions of competent vs. contentious communication in the workplace as experienced by Clinical Research Professionals (CRPs) managing or coordinating clinical research. Qualitative data collected from a 90-min focus group interview were thematically analyzed using open and axial coding and constant comparison. Findings suggest CRPs associate contentious communication with uncertainty, stress, and emotional labor. Further, although many participants regularly utilize effective conflict and emotion management strategies, they lack confidence in both knowledge and efficacy of competent communication, stress management, and emotion management skills. Conclusions support revising “Wheel of Competencies” figure representing the Joint Task Force for Clinical Trial Competency framework. Study limitations and suggestions for future research and educational training are discussed. |
format | Online Article Text |
id | pubmed-8826006 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | Cambridge University Press |
record_format | MEDLINE/PubMed |
spelling | pubmed-88260062022-02-23 Communication in clinical research: Uncertainty, stress, and emotional labor Williams, Jade Kolb, H. Robert J Clin Transl Sci Special Communications This exploratory study investigated perceptions of competent vs. contentious communication in the workplace as experienced by Clinical Research Professionals (CRPs) managing or coordinating clinical research. Qualitative data collected from a 90-min focus group interview were thematically analyzed using open and axial coding and constant comparison. Findings suggest CRPs associate contentious communication with uncertainty, stress, and emotional labor. Further, although many participants regularly utilize effective conflict and emotion management strategies, they lack confidence in both knowledge and efficacy of competent communication, stress management, and emotion management skills. Conclusions support revising “Wheel of Competencies” figure representing the Joint Task Force for Clinical Trial Competency framework. Study limitations and suggestions for future research and educational training are discussed. Cambridge University Press 2021-11-08 /pmc/articles/PMC8826006/ /pubmed/35211337 http://dx.doi.org/10.1017/cts.2021.873 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by-nc-sa/4.0/This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike licence (https://creativecommons.org/licenses/by-nc-sa/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the same Creative Commons licence is included and the original work is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use. |
spellingShingle | Special Communications Williams, Jade Kolb, H. Robert Communication in clinical research: Uncertainty, stress, and emotional labor |
title | Communication in clinical research: Uncertainty, stress, and emotional labor |
title_full | Communication in clinical research: Uncertainty, stress, and emotional labor |
title_fullStr | Communication in clinical research: Uncertainty, stress, and emotional labor |
title_full_unstemmed | Communication in clinical research: Uncertainty, stress, and emotional labor |
title_short | Communication in clinical research: Uncertainty, stress, and emotional labor |
title_sort | communication in clinical research: uncertainty, stress, and emotional labor |
topic | Special Communications |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8826006/ https://www.ncbi.nlm.nih.gov/pubmed/35211337 http://dx.doi.org/10.1017/cts.2021.873 |
work_keys_str_mv | AT williamsjade communicationinclinicalresearchuncertaintystressandemotionallabor AT kolbhrobert communicationinclinicalresearchuncertaintystressandemotionallabor |