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Analysis of latent profiles and affected factors according to the implementation of a protection system against customer bullying in Korea
BACKGROUND: Instances of customers bullying employees at the workplace are increasing with the development of the service industry. Korea has established a worker protection system to prevent negative effects of customer bullying on workers’ health. This study identified the latent profile types of...
Autores principales: | Baek, Eun-Mi, Choi, Eun-Hi, Jung, Hye-Sun |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8858527/ https://www.ncbi.nlm.nih.gov/pubmed/35183156 http://dx.doi.org/10.1186/s12889-022-12743-7 |
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