Cargando…

Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations

The focus of this research is an analysis of U.S.-based airline employees' responses to corporate preparedness for the COVID-19 disruptions to domestic and international airline operations. A survey was issued during May and June 2020 to U.S.-based employees of major and national carriers and U...

Descripción completa

Detalles Bibliográficos
Autores principales: Hong, Seock-Jin, Savoie, Michael, Joiner, Steve, Kincaid, Timothy
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8863298/
https://www.ncbi.nlm.nih.gov/pubmed/35221549
http://dx.doi.org/10.1016/j.tranpol.2022.02.008
_version_ 1784655211895193600
author Hong, Seock-Jin
Savoie, Michael
Joiner, Steve
Kincaid, Timothy
author_facet Hong, Seock-Jin
Savoie, Michael
Joiner, Steve
Kincaid, Timothy
author_sort Hong, Seock-Jin
collection PubMed
description The focus of this research is an analysis of U.S.-based airline employees' responses to corporate preparedness for the COVID-19 disruptions to domestic and international airline operations. A survey was issued during May and June 2020 to U.S.-based employees of major and national carriers and U.S.-based employees from foreign carriers. The research project consists of a questionnaire used to answer the key question: What is your perception of your company's preparedness for and response to the COVID-19 outbreak? Sub-questions address three key areas of employees' responses: 1) Was the airline prepared prior to the pandemic? 2). Did the airline respond appropriately to the pandemic? 3) Is the airline positioned well to recover from the pandemic? Findings indicate that airlines' risk management systems are recognized as a weakness in the organizations; however, they are taking steps to enhance their risk management protocols since dealing with the global coronavirus pandemic. Additional findings indicate that air transport companies need to move away from their reliance on the existing risk management system that is based on historical disruptions and toward a more proactive system. The last finding indicates that knowing and understanding the full potential of the impact of pandemics (or epidemics) may be advantageous in recovering business quickly.
format Online
Article
Text
id pubmed-8863298
institution National Center for Biotechnology Information
language English
publishDate 2022
publisher Elsevier Ltd.
record_format MEDLINE/PubMed
spelling pubmed-88632982022-02-23 Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations Hong, Seock-Jin Savoie, Michael Joiner, Steve Kincaid, Timothy Transp Policy (Oxf) Article The focus of this research is an analysis of U.S.-based airline employees' responses to corporate preparedness for the COVID-19 disruptions to domestic and international airline operations. A survey was issued during May and June 2020 to U.S.-based employees of major and national carriers and U.S.-based employees from foreign carriers. The research project consists of a questionnaire used to answer the key question: What is your perception of your company's preparedness for and response to the COVID-19 outbreak? Sub-questions address three key areas of employees' responses: 1) Was the airline prepared prior to the pandemic? 2). Did the airline respond appropriately to the pandemic? 3) Is the airline positioned well to recover from the pandemic? Findings indicate that airlines' risk management systems are recognized as a weakness in the organizations; however, they are taking steps to enhance their risk management protocols since dealing with the global coronavirus pandemic. Additional findings indicate that air transport companies need to move away from their reliance on the existing risk management system that is based on historical disruptions and toward a more proactive system. The last finding indicates that knowing and understanding the full potential of the impact of pandemics (or epidemics) may be advantageous in recovering business quickly. Elsevier Ltd. 2022-04 2022-02-22 /pmc/articles/PMC8863298/ /pubmed/35221549 http://dx.doi.org/10.1016/j.tranpol.2022.02.008 Text en © 2022 Elsevier Ltd. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Article
Hong, Seock-Jin
Savoie, Michael
Joiner, Steve
Kincaid, Timothy
Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations
title Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations
title_full Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations
title_fullStr Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations
title_full_unstemmed Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations
title_short Analysis of airline employees’ perceptions of corporate preparedness for COVID-19 disruptions to airline operations
title_sort analysis of airline employees’ perceptions of corporate preparedness for covid-19 disruptions to airline operations
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8863298/
https://www.ncbi.nlm.nih.gov/pubmed/35221549
http://dx.doi.org/10.1016/j.tranpol.2022.02.008
work_keys_str_mv AT hongseockjin analysisofairlineemployeesperceptionsofcorporatepreparednessforcovid19disruptionstoairlineoperations
AT savoiemichael analysisofairlineemployeesperceptionsofcorporatepreparednessforcovid19disruptionstoairlineoperations
AT joinersteve analysisofairlineemployeesperceptionsofcorporatepreparednessforcovid19disruptionstoairlineoperations
AT kincaidtimothy analysisofairlineemployeesperceptionsofcorporatepreparednessforcovid19disruptionstoairlineoperations