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Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic?

The aim of this study was to compare users’ and mental health workers’ (MHW) perception of respect of human rights and job/care satisfaction in mental health services in Italy during the COVID-19 pandemic. A sample of users and MHW of Sardinia, Italy, fulfilled the “Well-Being at work and respect fo...

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Autores principales: Carta, Mauro G., Sancassiani, Federica, Ganassi, Ruben, Melis, Paola, D’Oca, Silvia, Atzeni, Michela, Velluzzi, Fermanda, Ferreli, Caterina, Atzori, Laura, Aviles-Gonzales, Cesar I., Serrentino, Maria Roberta, Angermeyer, Matthias C., Cossu, Giulia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8880584/
https://www.ncbi.nlm.nih.gov/pubmed/35207268
http://dx.doi.org/10.3390/jcm11040997
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author Carta, Mauro G.
Sancassiani, Federica
Ganassi, Ruben
Melis, Paola
D’Oca, Silvia
Atzeni, Michela
Velluzzi, Fermanda
Ferreli, Caterina
Atzori, Laura
Aviles-Gonzales, Cesar I.
Serrentino, Maria Roberta
Angermeyer, Matthias C.
Cossu, Giulia
author_facet Carta, Mauro G.
Sancassiani, Federica
Ganassi, Ruben
Melis, Paola
D’Oca, Silvia
Atzeni, Michela
Velluzzi, Fermanda
Ferreli, Caterina
Atzori, Laura
Aviles-Gonzales, Cesar I.
Serrentino, Maria Roberta
Angermeyer, Matthias C.
Cossu, Giulia
author_sort Carta, Mauro G.
collection PubMed
description The aim of this study was to compare users’ and mental health workers’ (MHW) perception of respect of human rights and job/care satisfaction in mental health services in Italy during the COVID-19 pandemic. A sample of users and MHW of Sardinia, Italy, fulfilled the “Well-Being at work and respect for human rights questionnaire” (WWRR). The study included 240 MHW and 200 users. Users showed a higher level of satisfaction of care than MHW of work, and a higher perception of the satisfaction of users and human rights respected for health workers. Both user and MHW responses were about 85% of the maximum score, except for satisfaction with resources. Responses were higher for users, but users and MHW both showed high levels of satisfaction. In previous surveys, MHW of Sardinia showed higher scores in all items of WWRR, except for satisfaction with resources, compared with workers from other health sectors of the same region, and with MHW from other countries. The low score for satisfaction with resources (in users and staff) is consistent with a progressive impoverishment of resources for mental health care in Italy. The study, although confirming the validity of the Italian model, fully oriented towards community, sets off an alarm bell on the risks resulting from the decrease in resources.
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spelling pubmed-88805842022-02-26 Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic? Carta, Mauro G. Sancassiani, Federica Ganassi, Ruben Melis, Paola D’Oca, Silvia Atzeni, Michela Velluzzi, Fermanda Ferreli, Caterina Atzori, Laura Aviles-Gonzales, Cesar I. Serrentino, Maria Roberta Angermeyer, Matthias C. Cossu, Giulia J Clin Med Article The aim of this study was to compare users’ and mental health workers’ (MHW) perception of respect of human rights and job/care satisfaction in mental health services in Italy during the COVID-19 pandemic. A sample of users and MHW of Sardinia, Italy, fulfilled the “Well-Being at work and respect for human rights questionnaire” (WWRR). The study included 240 MHW and 200 users. Users showed a higher level of satisfaction of care than MHW of work, and a higher perception of the satisfaction of users and human rights respected for health workers. Both user and MHW responses were about 85% of the maximum score, except for satisfaction with resources. Responses were higher for users, but users and MHW both showed high levels of satisfaction. In previous surveys, MHW of Sardinia showed higher scores in all items of WWRR, except for satisfaction with resources, compared with workers from other health sectors of the same region, and with MHW from other countries. The low score for satisfaction with resources (in users and staff) is consistent with a progressive impoverishment of resources for mental health care in Italy. The study, although confirming the validity of the Italian model, fully oriented towards community, sets off an alarm bell on the risks resulting from the decrease in resources. MDPI 2022-02-14 /pmc/articles/PMC8880584/ /pubmed/35207268 http://dx.doi.org/10.3390/jcm11040997 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Carta, Mauro G.
Sancassiani, Federica
Ganassi, Ruben
Melis, Paola
D’Oca, Silvia
Atzeni, Michela
Velluzzi, Fermanda
Ferreli, Caterina
Atzori, Laura
Aviles-Gonzales, Cesar I.
Serrentino, Maria Roberta
Angermeyer, Matthias C.
Cossu, Giulia
Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic?
title Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic?
title_full Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic?
title_fullStr Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic?
title_full_unstemmed Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic?
title_short Why Was the Perception of Human Rights Respect and Care Satisfaction So High in Users of Italian Mental Health Services during the COVID-19 Pandemic?
title_sort why was the perception of human rights respect and care satisfaction so high in users of italian mental health services during the covid-19 pandemic?
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8880584/
https://www.ncbi.nlm.nih.gov/pubmed/35207268
http://dx.doi.org/10.3390/jcm11040997
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