SBAR Standard and Mind Map Combined Communication Mode Used in Emergency Department to Reduce the Value of Handover Defects and Adverse Events

The objective is to explore the mind map communication mode used in the emergency department combined with the SBAR standard to reduce the occurrence of handover defects and adverse events. 180 cases of emergency treatment and patient observation from January to June 2021 were selected and studied. According to the time of admission, the selected patients were divided into observation group and control group (90 cases). The control group adopts the traditional handover mode, and the observation group thinks. The map is combined with the SBAR standard communication mode to handover; compared; and observed the two groups of nurse's handover quality scores, handover problems and adverse events, handover defects, mastery of the patient's condition and understanding of critical illness, and nursing satisfaction. The quality scores of nurses in the control group were significantly higher than those in the observation group; the incidence of adverse events in the observation group was 8.9%, and the incidence of handover problems was 2.2%, which was significantly lower than that of the control group. The mastery score of the observation group was significantly higher than that of the control group; the nursing satisfaction of the observation group was 90% significantly higher than that of the control group. The handover defect rate of 56.7% in the control group was significantly higher than that in the observation group. The nurses in the observation group had a 98.9% understanding of the critically ill patients' condition than in the control group. All the above items are statistically significant, P < 0.05. The combined communication mode of SBAR standard and mind map used in the emergency department can improve the quality of handover, reduce adverse events and handover problems, clear patient conditions, higher patient satisfaction, and lower handover defect rate, and nurses' critically ill patients have a higher understanding of the condition, and this communication method is worthy of clinical promotion.