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Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope

PURPOSE: Trust is an essential component in a successful health care relationship. Doctor–patient trust involves the subjects of both sides, including the direction of patients’ trust in physicians (patients’ perception) and physicians’ trust in patients (physicians’ perception). This study aims to...

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Autores principales: Han, Yangyang, Lie, Reidar K, Li, Zhenlin, Guo, Rui
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8910463/
https://www.ncbi.nlm.nih.gov/pubmed/35283627
http://dx.doi.org/10.2147/PPA.S352636
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author Han, Yangyang
Lie, Reidar K
Li, Zhenlin
Guo, Rui
author_facet Han, Yangyang
Lie, Reidar K
Li, Zhenlin
Guo, Rui
author_sort Han, Yangyang
collection PubMed
description PURPOSE: Trust is an essential component in a successful health care relationship. Doctor–patient trust involves the subjects of both sides, including the direction of patients’ trust in physicians (patients’ perception) and physicians’ trust in patients (physicians’ perception). This study aims to assess the status quo and explore suggestions for improving trust between doctors and patients. PATIENTS AND METHODS: In May 2018, we collected data from six representative hospitals in Beijing, China, including 610 questionnaires (310 physicians and 300 patients). Participants were Chinese-speaking, age 14 and older, who expressed their opinions clearly. Kruskal–Wallis H-test and Wilcoxon rank sum test were used to analyze the difference in the trust scores of the responses. RESULTS: Based on the doctor and patient characteristics, the data show that inpatients are trusted more than outpatients, and patients who often visit the clinic are more doubtful of doctors. The family trust is the highest, and social trust is the lowest. In general, the degree of trust between doctors and patients is good, but the score of physicians (Mean=3.87; SD=0.79) is lower than that of patients (Mean=4.05; SD=0.76). Physicians’ evaluation of the degree of trust tends to be more negative than patients’. CONCLUSION: In spite of recent negative press reports, there remains a high degree of trust between patients and doctors in Beijing. Despite this, one should not be complacent. We need to explore the root cause of the trust between doctors and patients from a deeper perspective to promote better medical services to meet the health needs of patients.
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spelling pubmed-89104632022-03-11 Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope Han, Yangyang Lie, Reidar K Li, Zhenlin Guo, Rui Patient Prefer Adherence Original Research PURPOSE: Trust is an essential component in a successful health care relationship. Doctor–patient trust involves the subjects of both sides, including the direction of patients’ trust in physicians (patients’ perception) and physicians’ trust in patients (physicians’ perception). This study aims to assess the status quo and explore suggestions for improving trust between doctors and patients. PATIENTS AND METHODS: In May 2018, we collected data from six representative hospitals in Beijing, China, including 610 questionnaires (310 physicians and 300 patients). Participants were Chinese-speaking, age 14 and older, who expressed their opinions clearly. Kruskal–Wallis H-test and Wilcoxon rank sum test were used to analyze the difference in the trust scores of the responses. RESULTS: Based on the doctor and patient characteristics, the data show that inpatients are trusted more than outpatients, and patients who often visit the clinic are more doubtful of doctors. The family trust is the highest, and social trust is the lowest. In general, the degree of trust between doctors and patients is good, but the score of physicians (Mean=3.87; SD=0.79) is lower than that of patients (Mean=4.05; SD=0.76). Physicians’ evaluation of the degree of trust tends to be more negative than patients’. CONCLUSION: In spite of recent negative press reports, there remains a high degree of trust between patients and doctors in Beijing. Despite this, one should not be complacent. We need to explore the root cause of the trust between doctors and patients from a deeper perspective to promote better medical services to meet the health needs of patients. Dove 2022-03-06 /pmc/articles/PMC8910463/ /pubmed/35283627 http://dx.doi.org/10.2147/PPA.S352636 Text en © 2022 Han et al. https://creativecommons.org/licenses/by-nc/3.0/This work is published and licensed by Dove Medical Press Limited. The full terms of this license are available at https://www.dovepress.com/terms.php and incorporate the Creative Commons Attribution – Non Commercial (unported, v3.0) License (http://creativecommons.org/licenses/by-nc/3.0/ (https://creativecommons.org/licenses/by-nc/3.0/) ). By accessing the work you hereby accept the Terms. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. For permission for commercial use of this work, please see paragraphs 4.2 and 5 of our Terms (https://www.dovepress.com/terms.php).
spellingShingle Original Research
Han, Yangyang
Lie, Reidar K
Li, Zhenlin
Guo, Rui
Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope
title Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope
title_full Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope
title_fullStr Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope
title_full_unstemmed Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope
title_short Trust in the Doctor–Patient Relationship in Chinese Public Hospitals: Evidence for Hope
title_sort trust in the doctor–patient relationship in chinese public hospitals: evidence for hope
topic Original Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8910463/
https://www.ncbi.nlm.nih.gov/pubmed/35283627
http://dx.doi.org/10.2147/PPA.S352636
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