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Social Media Big Data Analysis: Towards Enhancing Competitiveness of Firms in a Post-Pandemic World

In this paper, we proposed an advanced business intelligence framework for firms in a post-pandemic phase to increase their performance and productivity. The proposed framework utilizes some of the most significant tools in this era, such as social media and big data analysis for business intelligen...

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Detalles Bibliográficos
Autores principales: Darwiesh, Abdelaziz, Alghamdi, Mohammed. I, El-Baz, A. H., Elhoseny, Mohamed
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Hindawi 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8913073/
https://www.ncbi.nlm.nih.gov/pubmed/35281539
http://dx.doi.org/10.1155/2022/6967158
Descripción
Sumario:In this paper, we proposed an advanced business intelligence framework for firms in a post-pandemic phase to increase their performance and productivity. The proposed framework utilizes some of the most significant tools in this era, such as social media and big data analysis for business intelligence systems. In addition, we survey the most outstanding related papers to this study. Open challenges based on this framework are described as well, and a proposed methodology to minimize these challenges is given. Finally, the conclusion and further research points that are worth studying are discussed.