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Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience

Peripheral intravenous catheter (PIVC) insertion is a common invasive procedure performed during hospitalization. The present study reports results from a survey of 543 patients who have had PIVC insertion during their hospital stay in Singapore and the Philippines during the period between November...

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Autores principales: Omkar Prasad, Rohini, Chew, Timothy, Giri, Jayant R., Hoerauf, Klaus
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Wolters Kluwer Health, Inc. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8920007/
https://www.ncbi.nlm.nih.gov/pubmed/35272306
http://dx.doi.org/10.1097/NAN.0000000000000460
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author Omkar Prasad, Rohini
Chew, Timothy
Giri, Jayant R.
Hoerauf, Klaus
author_facet Omkar Prasad, Rohini
Chew, Timothy
Giri, Jayant R.
Hoerauf, Klaus
author_sort Omkar Prasad, Rohini
collection PubMed
description Peripheral intravenous catheter (PIVC) insertion is a common invasive procedure performed during hospitalization. The present study reports results from a survey of 543 patients who have had PIVC insertion during their hospital stay in Singapore and the Philippines during the period between November 2018 and February 2019. The survey assessed the importance of 5 domains of patient-centered care on patient satisfaction with their hospitalization experience, including pain management, infection prevention, health care provider competence with vascular access, physical comfort, and effectiveness of communication during vascular access management. Health care provider competence, infection prevention, and pain management ranked as the most important determinants of patient satisfaction. Patients were more likely to lose their trust in health care providers and express anxiety if they experienced multiple needle insertion attempts or PIVC-related complications, whereas patients who were satisfied with their PIVC insertion were more likely to express satisfaction with their overall hospital stay. Improving vascular access management with a focus on enhancing vascular access skills, infection prevention, and pain management may improve patient satisfaction.
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spelling pubmed-89200072022-03-18 Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience Omkar Prasad, Rohini Chew, Timothy Giri, Jayant R. Hoerauf, Klaus J Infus Nurs Features Peripheral intravenous catheter (PIVC) insertion is a common invasive procedure performed during hospitalization. The present study reports results from a survey of 543 patients who have had PIVC insertion during their hospital stay in Singapore and the Philippines during the period between November 2018 and February 2019. The survey assessed the importance of 5 domains of patient-centered care on patient satisfaction with their hospitalization experience, including pain management, infection prevention, health care provider competence with vascular access, physical comfort, and effectiveness of communication during vascular access management. Health care provider competence, infection prevention, and pain management ranked as the most important determinants of patient satisfaction. Patients were more likely to lose their trust in health care providers and express anxiety if they experienced multiple needle insertion attempts or PIVC-related complications, whereas patients who were satisfied with their PIVC insertion were more likely to express satisfaction with their overall hospital stay. Improving vascular access management with a focus on enhancing vascular access skills, infection prevention, and pain management may improve patient satisfaction. Wolters Kluwer Health, Inc. 2022-03 2022-03-17 /pmc/articles/PMC8920007/ /pubmed/35272306 http://dx.doi.org/10.1097/NAN.0000000000000460 Text en © 2022 The Authors. Published by Wolters Kluwer Health, Inc. on behalf of the Infusion Nurses Society https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution-Non Commercial-No Derivatives License 4.0 (https://creativecommons.org/licenses/by-nc-nd/4.0/) (CCBY-NC-ND), where it is permissible to download and share the work provided it is properly cited. The work cannot be changed in any way or used commercially without permission from the journal.
spellingShingle Features
Omkar Prasad, Rohini
Chew, Timothy
Giri, Jayant R.
Hoerauf, Klaus
Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience
title Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience
title_full Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience
title_fullStr Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience
title_full_unstemmed Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience
title_short Patient Experience With Vascular Access Management Informs Satisfaction With Overall Hospitalization Experience
title_sort patient experience with vascular access management informs satisfaction with overall hospitalization experience
topic Features
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8920007/
https://www.ncbi.nlm.nih.gov/pubmed/35272306
http://dx.doi.org/10.1097/NAN.0000000000000460
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