Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement

Severe tour guide stigma is a significant problem hindering tourism development. Based on self-identity threat and moral disengagement theory, this study analyzed the relationship between tour guide stigmatization and tour guides’ interpersonal deviance behavior. Survey data collected from 241 tour...

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Autores principales: Deng, Aimin, Liu, Wenxing, Long, Anna, Zhu, Yanghao, Gao, Kai
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8920239/
https://www.ncbi.nlm.nih.gov/pubmed/35295384
http://dx.doi.org/10.3389/fpsyg.2022.765098
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author Deng, Aimin
Liu, Wenxing
Long, Anna
Zhu, Yanghao
Gao, Kai
author_facet Deng, Aimin
Liu, Wenxing
Long, Anna
Zhu, Yanghao
Gao, Kai
author_sort Deng, Aimin
collection PubMed
description Severe tour guide stigma is a significant problem hindering tourism development. Based on self-identity threat and moral disengagement theory, this study analyzed the relationship between tour guide stigmatization and tour guides’ interpersonal deviance behavior. Survey data collected from 241 tour guides at three different points in time showed that tour guide stigmatization was positively related to tour guides’ interpersonal deviance behavior and that self-identity threat mediated this effect. The results also show that moral disengagement moderated the effect of tour guides’ self-identity threat on interpersonal deviance behavior, as well as the indirect effect of tour guide stigmatization on tour guides’ interpersonal deviance behavior via self-identity threat. This study enriches theoretical research on tour guide stigmatization and offers practical suggestions for solving stigmatization problems for tour guides and organizations.
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spelling pubmed-89202392022-03-15 Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement Deng, Aimin Liu, Wenxing Long, Anna Zhu, Yanghao Gao, Kai Front Psychol Psychology Severe tour guide stigma is a significant problem hindering tourism development. Based on self-identity threat and moral disengagement theory, this study analyzed the relationship between tour guide stigmatization and tour guides’ interpersonal deviance behavior. Survey data collected from 241 tour guides at three different points in time showed that tour guide stigmatization was positively related to tour guides’ interpersonal deviance behavior and that self-identity threat mediated this effect. The results also show that moral disengagement moderated the effect of tour guides’ self-identity threat on interpersonal deviance behavior, as well as the indirect effect of tour guide stigmatization on tour guides’ interpersonal deviance behavior via self-identity threat. This study enriches theoretical research on tour guide stigmatization and offers practical suggestions for solving stigmatization problems for tour guides and organizations. Frontiers Media S.A. 2022-02-28 /pmc/articles/PMC8920239/ /pubmed/35295384 http://dx.doi.org/10.3389/fpsyg.2022.765098 Text en Copyright © 2022 Deng, Liu, Long, Zhu and Gao. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Deng, Aimin
Liu, Wenxing
Long, Anna
Zhu, Yanghao
Gao, Kai
Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement
title Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement
title_full Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement
title_fullStr Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement
title_full_unstemmed Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement
title_short Stigmatization and Interpersonal Deviance Behaviors of Tour Guides: The Influence of Self-Identity Threat and Moral Disengagement
title_sort stigmatization and interpersonal deviance behaviors of tour guides: the influence of self-identity threat and moral disengagement
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8920239/
https://www.ncbi.nlm.nih.gov/pubmed/35295384
http://dx.doi.org/10.3389/fpsyg.2022.765098
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