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Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry

The current literature in artificial intelligence and robotics awareness (AIRA) focused on the dark side of AIRA. Accordingly, this study sheds light on the positive effect of AIRA on employee creativity by exploring how and when hotel employees may take proactive behavior facing the threat of AI an...

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Detalles Bibliográficos
Autores principales: Wang, Hui, Zhang, Han, Chen, Zhezhi, Zhu, Jian, Zhang, Yue
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8922015/
https://www.ncbi.nlm.nih.gov/pubmed/35300168
http://dx.doi.org/10.3389/fpsyg.2022.834160
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author Wang, Hui
Zhang, Han
Chen, Zhezhi
Zhu, Jian
Zhang, Yue
author_facet Wang, Hui
Zhang, Han
Chen, Zhezhi
Zhu, Jian
Zhang, Yue
author_sort Wang, Hui
collection PubMed
description The current literature in artificial intelligence and robotics awareness (AIRA) focused on the dark side of AIRA. Accordingly, this study sheds light on the positive effect of AIRA on employee creativity by exploring how and when hotel employees may take proactive behavior facing the threat of AI and robotics to further stimulate creativity. Based on the work adjustment theory (TWA) and the locus of control theory, this study constructs a moderating multiple mediation model to explain the influence of AIRA on employee creativity, in which active learning and task crafting are used as mediating variables, and locus of control is used as moderating variable. Data collected from 264 employees in a Chinese hotel are used for empirical analysis. Results show that (a) AIRA indirectly positively affects employee creativity via active learning and task crafting and (b) Locus of control not only moderates the mediating effect of active learning between the relationship of AIRA and employee creativity but also moderates the mediating effect of task crafting between the relationship of AIRA and employee creativity. The theoretical and practical implications are discussed.
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spelling pubmed-89220152022-03-16 Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry Wang, Hui Zhang, Han Chen, Zhezhi Zhu, Jian Zhang, Yue Front Psychol Psychology The current literature in artificial intelligence and robotics awareness (AIRA) focused on the dark side of AIRA. Accordingly, this study sheds light on the positive effect of AIRA on employee creativity by exploring how and when hotel employees may take proactive behavior facing the threat of AI and robotics to further stimulate creativity. Based on the work adjustment theory (TWA) and the locus of control theory, this study constructs a moderating multiple mediation model to explain the influence of AIRA on employee creativity, in which active learning and task crafting are used as mediating variables, and locus of control is used as moderating variable. Data collected from 264 employees in a Chinese hotel are used for empirical analysis. Results show that (a) AIRA indirectly positively affects employee creativity via active learning and task crafting and (b) Locus of control not only moderates the mediating effect of active learning between the relationship of AIRA and employee creativity but also moderates the mediating effect of task crafting between the relationship of AIRA and employee creativity. The theoretical and practical implications are discussed. Frontiers Media S.A. 2022-03-01 /pmc/articles/PMC8922015/ /pubmed/35300168 http://dx.doi.org/10.3389/fpsyg.2022.834160 Text en Copyright © 2022 Wang, Zhang, Chen, Zhu and Zhang. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Wang, Hui
Zhang, Han
Chen, Zhezhi
Zhu, Jian
Zhang, Yue
Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry
title Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry
title_full Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry
title_fullStr Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry
title_full_unstemmed Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry
title_short Influence of Artificial Intelligence and Robotics Awareness on Employee Creativity in the Hotel Industry
title_sort influence of artificial intelligence and robotics awareness on employee creativity in the hotel industry
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8922015/
https://www.ncbi.nlm.nih.gov/pubmed/35300168
http://dx.doi.org/10.3389/fpsyg.2022.834160
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