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Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy

Sharing economy platforms mediate exchanges between service providers and consumers. The experiences of service providers in the sharing economy have been extensively studied. Nevertheless, our knowledge in regard to the extent to which providers’ participation influences their wellbeing remains inc...

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Autor principal: von Richthofen, Georg
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8965736/
https://www.ncbi.nlm.nih.gov/pubmed/35369180
http://dx.doi.org/10.3389/fpsyg.2022.802101
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author von Richthofen, Georg
author_facet von Richthofen, Georg
author_sort von Richthofen, Georg
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description Sharing economy platforms mediate exchanges between service providers and consumers. The experiences of service providers in the sharing economy have been extensively studied. Nevertheless, our knowledge in regard to the extent to which providers’ participation influences their wellbeing remains incomplete. This study focuses on the peer-to-peer accommodation platform Airbnb and explores why and how different aspects involved in hosting can contribute to or hinder hosts’ hedonic and eudaimonic wellbeing. To that end, I conducted a netnography and depth interviews with Airbnb hosts. Based on a qualitative analysis of the overall dataset, I identify three sources of positive affect associated with hosting, namely, the sociability involved in the host-guest interaction, the act of providing hospitality, and positive feedback from guests. However, I also identify four conditions, which can turn hosting into a source of negative affect, namely, customer misbehavior, high volumes of guests, negative reviews, and income dependency. In addition, I elaborate on the relationship between hosting and life satisfaction in regard to the income that hosts generate through hosting and the working conditions of Airbnb hosts. Last but not least, I show that being a provider on Airbnb can contribute to (and in some cases hinder) eudaimonic wellbeing, focusing on four dimensions of eudaimonia, namely, self-realization, personal growth, a sense of purpose and meaning, and relationships. Theoretical and managerial implications for service providers and sharing economy platforms are discussed.
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spelling pubmed-89657362022-03-31 Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy von Richthofen, Georg Front Psychol Psychology Sharing economy platforms mediate exchanges between service providers and consumers. The experiences of service providers in the sharing economy have been extensively studied. Nevertheless, our knowledge in regard to the extent to which providers’ participation influences their wellbeing remains incomplete. This study focuses on the peer-to-peer accommodation platform Airbnb and explores why and how different aspects involved in hosting can contribute to or hinder hosts’ hedonic and eudaimonic wellbeing. To that end, I conducted a netnography and depth interviews with Airbnb hosts. Based on a qualitative analysis of the overall dataset, I identify three sources of positive affect associated with hosting, namely, the sociability involved in the host-guest interaction, the act of providing hospitality, and positive feedback from guests. However, I also identify four conditions, which can turn hosting into a source of negative affect, namely, customer misbehavior, high volumes of guests, negative reviews, and income dependency. In addition, I elaborate on the relationship between hosting and life satisfaction in regard to the income that hosts generate through hosting and the working conditions of Airbnb hosts. Last but not least, I show that being a provider on Airbnb can contribute to (and in some cases hinder) eudaimonic wellbeing, focusing on four dimensions of eudaimonia, namely, self-realization, personal growth, a sense of purpose and meaning, and relationships. Theoretical and managerial implications for service providers and sharing economy platforms are discussed. Frontiers Media S.A. 2022-03-16 /pmc/articles/PMC8965736/ /pubmed/35369180 http://dx.doi.org/10.3389/fpsyg.2022.802101 Text en Copyright © 2022 von Richthofen. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
von Richthofen, Georg
Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy
title Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy
title_full Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy
title_fullStr Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy
title_full_unstemmed Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy
title_short Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy
title_sort happy hosts? hedonic and eudaimonic wellbeing in the sharing economy
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8965736/
https://www.ncbi.nlm.nih.gov/pubmed/35369180
http://dx.doi.org/10.3389/fpsyg.2022.802101
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