How Media Exposure, Media Trust, and Media Bias Perception Influence Public Evaluation of COVID-19 Pandemic in International Metropolises

International metropolises are key sites of outbreaks of COVID-19 cases. Global public evaluation of the pandemic in international cities is affected by many factors. This study examines how media exposure affects this evaluation and how media trust and media bias perception moderate the relationship between them. Based on an online survey of the evaluation of 13 international cities’ pandemic performances by 1171 citizens from 11 countries, this study conducted a multi-level stepwise regression analysis and discovered that: (1) different forms of media affect global citizens’ perceptions of international metropolis COVID-19 pandemic performance differently; and the role of traditional paper media, including newspapers and magazines, is of little significance in comparison to electronic media. (2) Among electronic media, TV and broadcasting have the greatest impact, followed by social media and the Internet. (3) Media trust and media bias perception affect people’s evaluations of international urban pandemics, but our survey reveals that they only function with regard to social media.