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Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic

BACKGROUND: Pharmaceutical care (PC) services have expanded in recent years, resulting in improved patient outcomes. However, such PC services are currently available for free in the majority of Arabic countries. During the coronavirus disease (COVID-19) pandemic, telemedicine is especially benefici...

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Autores principales: Alsayed, Ahmad R., Halloush, Shiraz, Hasoun, Luai, Alnatour, Dalal, Al-Dulaimi, Abdullah, Alnajjar, Munther S., Blaibleh, Anaheed, Al-Imam, Amniyah, Alshammari, Farhan, Khader, Heba A
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Centro de Investigaciones y Publicaciones Farmaceuticas 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9014891/
https://www.ncbi.nlm.nih.gov/pubmed/35497904
http://dx.doi.org/10.18549/PharmPract.2022.1.2618
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author Alsayed, Ahmad R.
Halloush, Shiraz
Hasoun, Luai
Alnatour, Dalal
Al-Dulaimi, Abdullah
Alnajjar, Munther S.
Blaibleh, Anaheed
Al-Imam, Amniyah
Alshammari, Farhan
Khader, Heba A
author_facet Alsayed, Ahmad R.
Halloush, Shiraz
Hasoun, Luai
Alnatour, Dalal
Al-Dulaimi, Abdullah
Alnajjar, Munther S.
Blaibleh, Anaheed
Al-Imam, Amniyah
Alshammari, Farhan
Khader, Heba A
author_sort Alsayed, Ahmad R.
collection PubMed
description BACKGROUND: Pharmaceutical care (PC) services have expanded in recent years, resulting in improved patient outcomes. However, such PC services are currently available for free in the majority of Arabic countries. During the coronavirus disease (COVID-19) pandemic, telemedicine is especially beneficial since it allows for continuity of care while allowing for social distancing and minimizing the risk of infection. OBJECTIVE: To assess the community’s attitude, opinion, and willingness to pay for telemedicine and PC services during COVID-19 pandemic, as well as to create a website provision for telemedicine and PC services. METHODS: This cross-sectional study was conducted, over five months (December 2020– April 2021), among the general population in Arabic countries, excluding pharmacists, physicians, and pharmacy students. RESULTS: A total of 1717 participants were involved, most of them were from Jordan (52.2%) and Iraq (24.8%). Sixty two percent of participants seek pharmacists’ advice whenever they have any medication changes and 45.1% of the participants agreed with the idea of paying pharmacists to decrease medication errors. Interestingly, 89.5% of participants encouraged the idea of creating a website that provides a PC, and 35.5% of them would pay for it. The failure to document the medical information of the patients had most applicants’ agreement as a reason of medical errors (M=4.17/5, SD=0.787). More than three-quarters of participants agreed that creating a database containing the patients’ medical information will reduce medical errors. CONCLUSION: From a patients’ perspective, this study suggests a large patient need for expanding PC services in Arabic countries and introduces a direct estimate of the monetary value for the PC services to contribute to higher savings. The majority of participants supported the idea of creating a website provision of telemedicine and PC services, and a considerable proportion of them agreed to pay for it.
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spelling pubmed-90148912022-04-27 Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic Alsayed, Ahmad R. Halloush, Shiraz Hasoun, Luai Alnatour, Dalal Al-Dulaimi, Abdullah Alnajjar, Munther S. Blaibleh, Anaheed Al-Imam, Amniyah Alshammari, Farhan Khader, Heba A Pharm Pract (Granada) Original Research BACKGROUND: Pharmaceutical care (PC) services have expanded in recent years, resulting in improved patient outcomes. However, such PC services are currently available for free in the majority of Arabic countries. During the coronavirus disease (COVID-19) pandemic, telemedicine is especially beneficial since it allows for continuity of care while allowing for social distancing and minimizing the risk of infection. OBJECTIVE: To assess the community’s attitude, opinion, and willingness to pay for telemedicine and PC services during COVID-19 pandemic, as well as to create a website provision for telemedicine and PC services. METHODS: This cross-sectional study was conducted, over five months (December 2020– April 2021), among the general population in Arabic countries, excluding pharmacists, physicians, and pharmacy students. RESULTS: A total of 1717 participants were involved, most of them were from Jordan (52.2%) and Iraq (24.8%). Sixty two percent of participants seek pharmacists’ advice whenever they have any medication changes and 45.1% of the participants agreed with the idea of paying pharmacists to decrease medication errors. Interestingly, 89.5% of participants encouraged the idea of creating a website that provides a PC, and 35.5% of them would pay for it. The failure to document the medical information of the patients had most applicants’ agreement as a reason of medical errors (M=4.17/5, SD=0.787). More than three-quarters of participants agreed that creating a database containing the patients’ medical information will reduce medical errors. CONCLUSION: From a patients’ perspective, this study suggests a large patient need for expanding PC services in Arabic countries and introduces a direct estimate of the monetary value for the PC services to contribute to higher savings. The majority of participants supported the idea of creating a website provision of telemedicine and PC services, and a considerable proportion of them agreed to pay for it. Centro de Investigaciones y Publicaciones Farmaceuticas 2022 2022-03-04 /pmc/articles/PMC9014891/ /pubmed/35497904 http://dx.doi.org/10.18549/PharmPract.2022.1.2618 Text en Copyright: © Pharmacy Practice https://creativecommons.org/licenses/by-nc-nd/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY-NC-ND 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Original Research
Alsayed, Ahmad R.
Halloush, Shiraz
Hasoun, Luai
Alnatour, Dalal
Al-Dulaimi, Abdullah
Alnajjar, Munther S.
Blaibleh, Anaheed
Al-Imam, Amniyah
Alshammari, Farhan
Khader, Heba A
Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic
title Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic
title_full Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic
title_fullStr Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic
title_full_unstemmed Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic
title_short Perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the COVID-19 pandemic
title_sort perspectives of the community in the developing countries toward telemedicine and pharmaceutical care during the covid-19 pandemic
topic Original Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9014891/
https://www.ncbi.nlm.nih.gov/pubmed/35497904
http://dx.doi.org/10.18549/PharmPract.2022.1.2618
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