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Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study

Empathy is the cornerstone of the patient–physician relationship and is consistently ranked by patients as one of the most important factors in the quality of their care. In this paper we examine the degree to which perceived physician empathy is associated with the characteristics of the caregiver...

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Autores principales: Singleton, Ian M, Garfinkel, Rachel J, Malone, Jason B, Temkit, M’Hamed H, Belthur, Mohan V
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9016577/
https://www.ncbi.nlm.nih.gov/pubmed/35450088
http://dx.doi.org/10.1177/23743735221092607
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author Singleton, Ian M
Garfinkel, Rachel J
Malone, Jason B
Temkit, M’Hamed H
Belthur, Mohan V
author_facet Singleton, Ian M
Garfinkel, Rachel J
Malone, Jason B
Temkit, M’Hamed H
Belthur, Mohan V
author_sort Singleton, Ian M
collection PubMed
description Empathy is the cornerstone of the patient–physician relationship and is consistently ranked by patients as one of the most important factors in the quality of their care. In this paper we examine the degree to which perceived physician empathy is associated with the characteristics of the caregiver (parent or legal guardian) and physician in pediatric orthopedic surgery. This was a cross-sectional survey study of 200 English-speaking caregivers of pediatric patients at a large children's hospital. The Consultation and Relational Empathy (CARE) Measure was used to measure perceived physician empathy. Only if the caregiver felt carefully listened to by the physician (p-value < 0.001), and if the physician showed respect for what the caregiver had to say (p-value = 0.007) were statistically significant and positively associated with perceived physician empathy. The most significant determinant of perceived physician empathy is whether the caregiver felt listened to during the encounter. Other factors such as caregiver demographics, health literacy, self-rated mental health, wait time, and time spent with the physician do not significantly affect perceived physician empathy.
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spelling pubmed-90165772022-04-20 Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study Singleton, Ian M Garfinkel, Rachel J Malone, Jason B Temkit, M’Hamed H Belthur, Mohan V J Patient Exp Research Article Empathy is the cornerstone of the patient–physician relationship and is consistently ranked by patients as one of the most important factors in the quality of their care. In this paper we examine the degree to which perceived physician empathy is associated with the characteristics of the caregiver (parent or legal guardian) and physician in pediatric orthopedic surgery. This was a cross-sectional survey study of 200 English-speaking caregivers of pediatric patients at a large children's hospital. The Consultation and Relational Empathy (CARE) Measure was used to measure perceived physician empathy. Only if the caregiver felt carefully listened to by the physician (p-value < 0.001), and if the physician showed respect for what the caregiver had to say (p-value = 0.007) were statistically significant and positively associated with perceived physician empathy. The most significant determinant of perceived physician empathy is whether the caregiver felt listened to during the encounter. Other factors such as caregiver demographics, health literacy, self-rated mental health, wait time, and time spent with the physician do not significantly affect perceived physician empathy. SAGE Publications 2022-04-07 /pmc/articles/PMC9016577/ /pubmed/35450088 http://dx.doi.org/10.1177/23743735221092607 Text en © The Author(s) 2022 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle Research Article
Singleton, Ian M
Garfinkel, Rachel J
Malone, Jason B
Temkit, M’Hamed H
Belthur, Mohan V
Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study
title Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study
title_full Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study
title_fullStr Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study
title_full_unstemmed Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study
title_short Perceived Physician Empathy in Pediatric Orthopedics: A Cross-Sectional Study
title_sort perceived physician empathy in pediatric orthopedics: a cross-sectional study
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9016577/
https://www.ncbi.nlm.nih.gov/pubmed/35450088
http://dx.doi.org/10.1177/23743735221092607
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