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Experiences and perspectives of older patients with a return visit to the emergency department within 30 days: patient journey mapping
PURPOSE: Up to 22% of older patients who visit the emergency department (ED) have a return visit within 30 days. To achieve patient-centered care for this group at the ED it is important to involve the patient perspective and strive to provide the best possible experience. The aim of this study was...
Autores principales: | Schouten, Bo, Driesen, Babiche E. J. M., Merten, Hanneke, Burger, Brigitte H. C. M., Hartjes, Mariëlle G., Nanayakkara, Prabath W. B., Wagner, Cordula |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer International Publishing
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9018642/ https://www.ncbi.nlm.nih.gov/pubmed/34761369 http://dx.doi.org/10.1007/s41999-021-00581-6 |
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