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Influence Mechanism of Social Support of Online Travel Platform on Customer Citizenship Behavior

Customer citizenship behavior has attracted widespread attention from scholars due to its capacity of enabling enterprises to gain competitive advantages of low costs and high efficiency by giving full play to the initiative of customers. Based on the S-O-R Model, we have established the theoretical...

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Detalles Bibliográficos
Autores principales: Ning, Yu-mei, Hu, Chuan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9024165/
https://www.ncbi.nlm.nih.gov/pubmed/35465521
http://dx.doi.org/10.3389/fpsyg.2022.842138