Durchführung von digitalen Arbeitssituationsanalysen für die mobil-flexible Arbeit zur Erhebung von psychischen Belastungsfolgen: Befragung von Mitarbeiter*innen einer öffentlichen Verwaltung zu Homeoffice – Erfahrungen während der SARS-CoV-2-Pandemie

BACKGROUND: In the course of the COVID-19 pandemic, work in many companies was relocated to the home and the work situation of the employees changed suddenly and within a short period of time. In order to identify possible stressors and to expand health resources, a multifactorial analysis of the work situation is necessary. OBJECTIVE: The goal of this work was to provide an in-depth analysis in the area of occupational health management even in times of contact restrictions. With the help of digital work situation analysis (ASITA) both stressors and strengths of the home office activity in a public administration were identified and recommendations for appropriate action were derived. MATERIAL AND METHODS: Using digital ASITAs, 3 groups (in total 16 employees) were asked about their work situation and conditions at home. Employees who worked at least 2 days per week from home during the last 12 weeks before the survey were included in the studies. RESULTS: Working from home places new demands on employees, which in turn lead to both positive and negative consequences. An example of a positive change can be seen with respect to the work organization. Employees reported many advantages, such as the reduction of time commuting to work, and better time management. An example of a negative outcome can be seen in terms of communication in the company, where clear structures are lacking for working in the home office. DISCUSSION: Digital work situation analysis can be an instrumental tool to examine health burdens and benefits, even in companies with mobile flexible work models. As shown by the pandemic, a change in the work situation within companies requires a continuous process of reflection, a process in which the health of the employees must be an essential part.