rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19

The COVID‐19 pandemic is an unfolding crisis which is continually testing the resilience of healthcare organisations. In this context, a key requirement for executives, managers and frontline staff is continually adapting, learning and coping with complexity under pressure to deliver high quality an...

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Detalles Bibliográficos
Autores principales: Shaw, Miranda, Anderson, Teresa, Sinclair, Tim, Hutchings, Owen, Dearing, Cassandra, Raffan, Freya, Jagers, Dianna, Greenfield, David
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2022
Materias:
Perspectives
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9087491/
https://www.ncbi.nlm.nih.gov/pubmed/35146799
http://dx.doi.org/10.1002/hpm.3430
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author Shaw, Miranda
Anderson, Teresa
Sinclair, Tim
Hutchings, Owen
Dearing, Cassandra
Raffan, Freya
Jagers, Dianna
Greenfield, David
author_facet Shaw, Miranda
Anderson, Teresa
Sinclair, Tim
Hutchings, Owen
Dearing, Cassandra
Raffan, Freya
Jagers, Dianna
Greenfield, David
author_sort Shaw, Miranda
collection PubMed
description The COVID‐19 pandemic is an unfolding crisis which is continually testing the resilience of healthcare organisations. In this context, a key requirement for executives, managers and frontline staff is continually adapting, learning and coping with complexity under pressure to deliver high quality and safe care. Sydney Local Health District has responded to the COVID‐19 crisis, in part, through the pivoting of rpavirtual, a newly established virtual health service, to deliver an innovative model of care in a clinically rigorous and safe manner. Through reviewing the rapid evolution of rpavirtual's purpose, implementation challenges and impact, we investigate how it has displayed resilience and derive key lessons for health organisations.
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spelling pubmed-90874912022-05-10 rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19 Shaw, Miranda Anderson, Teresa Sinclair, Tim Hutchings, Owen Dearing, Cassandra Raffan, Freya Jagers, Dianna Greenfield, David Int J Health Plann Manage Perspectives The COVID‐19 pandemic is an unfolding crisis which is continually testing the resilience of healthcare organisations. In this context, a key requirement for executives, managers and frontline staff is continually adapting, learning and coping with complexity under pressure to deliver high quality and safe care. Sydney Local Health District has responded to the COVID‐19 crisis, in part, through the pivoting of rpavirtual, a newly established virtual health service, to deliver an innovative model of care in a clinically rigorous and safe manner. Through reviewing the rapid evolution of rpavirtual's purpose, implementation challenges and impact, we investigate how it has displayed resilience and derive key lessons for health organisations. John Wiley and Sons Inc. 2022-02-10 2022-05 /pmc/articles/PMC9087491/ /pubmed/35146799 http://dx.doi.org/10.1002/hpm.3430 Text en © 2022 The Authors. The International Journal of Health Planning and Management published by John Wiley & Sons Ltd. https://creativecommons.org/licenses/by/4.0/This is an open access article under the terms of the http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.
spellingShingle Perspectives
Shaw, Miranda
Anderson, Teresa
Sinclair, Tim
Hutchings, Owen
Dearing, Cassandra
Raffan, Freya
Jagers, Dianna
Greenfield, David
rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19
title rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19
title_full rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19
title_fullStr rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19
title_full_unstemmed rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19
title_short rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID‐19
title_sort rpavirtual: key lessons in healthcare organisational resilience in the time of covid‐19
topic Perspectives
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9087491/
https://www.ncbi.nlm.nih.gov/pubmed/35146799
http://dx.doi.org/10.1002/hpm.3430
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