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Effects of Psychological Benefits of Greenness on Airlines’ Customer Experiential Satisfaction, Service Fairness, Alternative Attractiveness, and Switching Intention

In the context of climate change, this study uncovers the role of green airlines’ social responsibility in conjunction with the consumers’ switching behavior while considering the effects of latent variables, including green psychology, airline corporate image, green experimental behavior, green ser...

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Detalles Bibliográficos
Autores principales:	Chan, Suk Ha Grace, Zhang, Xiaocheng Vicky, Wang, Yifan Betty, Li, Zhaofeng Mason
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Frontiers Media S.A. 2022
Materias:	Psychology
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9093686/ https://www.ncbi.nlm.nih.gov/pubmed/35572321 http://dx.doi.org/10.3389/fpsyg.2022.834351

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