The Effects of Health Care Chatbot Personas With Different Social Roles on the Client-Chatbot Bond and Usage Intentions: Development of a Design Codebook and Web-Based Study

BACKGROUND: The working alliance refers to an important relationship quality between health professionals and clients that robustly links to treatment success. Recent research shows that clients can develop an affective bond with chatbots. However, few research studies have investigated whether this...

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Detalles Bibliográficos
Autores principales: Nißen, Marcia, Rüegger, Dominik, Stieger, Mirjam, Flückiger, Christoph, Allemand, Mathias, v Wangenheim, Florian, Kowatsch, Tobias
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9096656/
https://www.ncbi.nlm.nih.gov/pubmed/35475761
http://dx.doi.org/10.2196/32630

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