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Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training

INTRODUCTION: Among the many skills required for leading interprofessional health care teams, emotional intelligence and communication skills are critical to building professionalism, establishing patient trust, and providing optimal patient care. Nonetheless, these skills are often overlooked in me...

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Autores principales: Shrivastava, Sneha, Martinez, Johanna, Coletti, Daniel J., Fornari, Alice
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Association of American Medical Colleges 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9098732/
https://www.ncbi.nlm.nih.gov/pubmed/35634034
http://dx.doi.org/10.15766/mep_2374-8265.11247
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author Shrivastava, Sneha
Martinez, Johanna
Coletti, Daniel J.
Fornari, Alice
author_facet Shrivastava, Sneha
Martinez, Johanna
Coletti, Daniel J.
Fornari, Alice
author_sort Shrivastava, Sneha
collection PubMed
description INTRODUCTION: Among the many skills required for leading interprofessional health care teams, emotional intelligence and communication skills are critical to building professionalism, establishing patient trust, and providing optimal patient care. Nonetheless, these skills are often overlooked in medical training. We implemented a 2.5-hour workshop for interprofessional trainees to self-assess, reflect, and apply their emotional intelligence and communication skills. METHODS: Participants were interprofessional trainees, including internal medicine residents, medical students, and graduate students in clinical pharmacy, physician assistant, and health psychology training programs. The workshop consisted of reflective activities to self-assess emotional intelligence and communication styles; a didactic presentation focused on leadership, emotional intelligence, and communication styles; and a teamwork activity to apply emotional intelligence and communication skills. RESULTS: Forty-four trainees participated in this workshop. After the workshop, trainees reported increased knowledge about positive strategies to communicate with team members, felt more comfortable working with other professionals to encourage positive team dynamics, and were more prepared to encourage leadership in their interprofessional teams. Examination of learner evaluations suggested that residents endorsed higher mean ratings than the other learner groups in knowledge attainment (p = .02) and meeting all learners' needs (p = .01). DISCUSSION: This workshop enhanced our trainees' self-reported comfort, awareness, and preparedness regarding using emotional intelligence and communication strategies. An interprofessional approach can be beneficial for leadership training in the health professions.
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spelling pubmed-90987322022-05-27 Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training Shrivastava, Sneha Martinez, Johanna Coletti, Daniel J. Fornari, Alice MedEdPORTAL Original Publication INTRODUCTION: Among the many skills required for leading interprofessional health care teams, emotional intelligence and communication skills are critical to building professionalism, establishing patient trust, and providing optimal patient care. Nonetheless, these skills are often overlooked in medical training. We implemented a 2.5-hour workshop for interprofessional trainees to self-assess, reflect, and apply their emotional intelligence and communication skills. METHODS: Participants were interprofessional trainees, including internal medicine residents, medical students, and graduate students in clinical pharmacy, physician assistant, and health psychology training programs. The workshop consisted of reflective activities to self-assess emotional intelligence and communication styles; a didactic presentation focused on leadership, emotional intelligence, and communication styles; and a teamwork activity to apply emotional intelligence and communication skills. RESULTS: Forty-four trainees participated in this workshop. After the workshop, trainees reported increased knowledge about positive strategies to communicate with team members, felt more comfortable working with other professionals to encourage positive team dynamics, and were more prepared to encourage leadership in their interprofessional teams. Examination of learner evaluations suggested that residents endorsed higher mean ratings than the other learner groups in knowledge attainment (p = .02) and meeting all learners' needs (p = .01). DISCUSSION: This workshop enhanced our trainees' self-reported comfort, awareness, and preparedness regarding using emotional intelligence and communication strategies. An interprofessional approach can be beneficial for leadership training in the health professions. Association of American Medical Colleges 2022-05-13 /pmc/articles/PMC9098732/ /pubmed/35634034 http://dx.doi.org/10.15766/mep_2374-8265.11247 Text en © 2022 Shrivastava et al. https://creativecommons.org/licenses/by/4.0/This is an open-access publication distributed under the terms of the Creative Commons Attribution (https://creativecommons.org/licenses/by/4.0/) license.
spellingShingle Original Publication
Shrivastava, Sneha
Martinez, Johanna
Coletti, Daniel J.
Fornari, Alice
Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training
title Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training
title_full Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training
title_fullStr Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training
title_full_unstemmed Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training
title_short Interprofessional Leadership Development: Role of Emotional Intelligence and Communication Skills Training
title_sort interprofessional leadership development: role of emotional intelligence and communication skills training
topic Original Publication
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9098732/
https://www.ncbi.nlm.nih.gov/pubmed/35634034
http://dx.doi.org/10.15766/mep_2374-8265.11247
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