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Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia

Background Workplace bullying (WPB) is a form of mistreatment toward an individual manifested by physical, verbal, or indirect aggression. Affected victims display a wide range of signs and symptoms that impact their health. This study aimed to investigate the prevalence of aggressive behavior towar...

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Autores principales: Syed, Faaezuddin, Sajid Mithani, Mohammad, Abu Mostafa, Fadwa, Alfattani, Areej, Al Messharawi, Joumana, Al Ghammas, Hanan, Al Amri, Dhafer, Binzaid, Abdulaziz A, Almustanyir, Sami
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cureus 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9107312/
https://www.ncbi.nlm.nih.gov/pubmed/35582558
http://dx.doi.org/10.7759/cureus.24142
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author Syed, Faaezuddin
Sajid Mithani, Mohammad
Abu Mostafa, Fadwa
Alfattani, Areej
Al Messharawi, Joumana
Al Ghammas, Hanan
Al Amri, Dhafer
Binzaid, Abdulaziz A
Almustanyir, Sami
author_facet Syed, Faaezuddin
Sajid Mithani, Mohammad
Abu Mostafa, Fadwa
Alfattani, Areej
Al Messharawi, Joumana
Al Ghammas, Hanan
Al Amri, Dhafer
Binzaid, Abdulaziz A
Almustanyir, Sami
author_sort Syed, Faaezuddin
collection PubMed
description Background Workplace bullying (WPB) is a form of mistreatment toward an individual manifested by physical, verbal, or indirect aggression. Affected victims display a wide range of signs and symptoms that impact their health. This study aimed to investigate the prevalence of aggressive behavior toward healthcare workers and its effects on job satisfaction, general health, and mental health. Methodology An online survey comprising a revised version of the Negative Acts Questionnaire-Revised (NAQ-R) was distributed to the fellows, residents, and nurses working in a tertiary care hospital. The survey collected information regarding the group’s demographics and their exposure to WPB encountered in the work environment while maintaining confidentiality. Survey results were analyzed using SPSS Statistics version 25 (IBM Corp., Armonk, NY, USA). Results Among the 339 participants who filled the survey, 53% of healthcare practitioners in different services had experienced some form of WPB. Among the targeted group, it was noted that female gender (50%), age between 31 and 41 years (57.03%), nurses (51.98%), non-Saudi practitioners (41.94%), and those working in inpatient settings (49.74%) were the most commonly affected individuals in the medical facility. Furthermore, higher bullying prevalence was correlated with lower job satisfaction and mental health levels. Conclusions Age, gender, job, and nationality were factors associated with increased susceptibility to WPB. WPB in any facility is an unfortunate event, especially in a healthcare setting. It affects health practitioners by decreasing job satisfaction, jeopardizing health, and increasing the risk of harm to patients. WPB will eventually have a negative impact on the medical facility and the healthcare sector. Hence, hospital administrations should be alarmed about the rise in WPB, and adequate measures must be taken to deal with the root cause of the problem.
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spelling pubmed-91073122022-05-16 Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia Syed, Faaezuddin Sajid Mithani, Mohammad Abu Mostafa, Fadwa Alfattani, Areej Al Messharawi, Joumana Al Ghammas, Hanan Al Amri, Dhafer Binzaid, Abdulaziz A Almustanyir, Sami Cureus Quality Improvement Background Workplace bullying (WPB) is a form of mistreatment toward an individual manifested by physical, verbal, or indirect aggression. Affected victims display a wide range of signs and symptoms that impact their health. This study aimed to investigate the prevalence of aggressive behavior toward healthcare workers and its effects on job satisfaction, general health, and mental health. Methodology An online survey comprising a revised version of the Negative Acts Questionnaire-Revised (NAQ-R) was distributed to the fellows, residents, and nurses working in a tertiary care hospital. The survey collected information regarding the group’s demographics and their exposure to WPB encountered in the work environment while maintaining confidentiality. Survey results were analyzed using SPSS Statistics version 25 (IBM Corp., Armonk, NY, USA). Results Among the 339 participants who filled the survey, 53% of healthcare practitioners in different services had experienced some form of WPB. Among the targeted group, it was noted that female gender (50%), age between 31 and 41 years (57.03%), nurses (51.98%), non-Saudi practitioners (41.94%), and those working in inpatient settings (49.74%) were the most commonly affected individuals in the medical facility. Furthermore, higher bullying prevalence was correlated with lower job satisfaction and mental health levels. Conclusions Age, gender, job, and nationality were factors associated with increased susceptibility to WPB. WPB in any facility is an unfortunate event, especially in a healthcare setting. It affects health practitioners by decreasing job satisfaction, jeopardizing health, and increasing the risk of harm to patients. WPB will eventually have a negative impact on the medical facility and the healthcare sector. Hence, hospital administrations should be alarmed about the rise in WPB, and adequate measures must be taken to deal with the root cause of the problem. Cureus 2022-04-14 /pmc/articles/PMC9107312/ /pubmed/35582558 http://dx.doi.org/10.7759/cureus.24142 Text en Copyright © 2022, Syed et al. https://creativecommons.org/licenses/by/3.0/This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Quality Improvement
Syed, Faaezuddin
Sajid Mithani, Mohammad
Abu Mostafa, Fadwa
Alfattani, Areej
Al Messharawi, Joumana
Al Ghammas, Hanan
Al Amri, Dhafer
Binzaid, Abdulaziz A
Almustanyir, Sami
Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia
title Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia
title_full Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia
title_fullStr Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia
title_full_unstemmed Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia
title_short Prevalence of Aggressive Behavior Toward Fellows, Residents, and Nurses at a Tertiary Care Hospital in Riyadh, Saudi Arabia
title_sort prevalence of aggressive behavior toward fellows, residents, and nurses at a tertiary care hospital in riyadh, saudi arabia
topic Quality Improvement
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9107312/
https://www.ncbi.nlm.nih.gov/pubmed/35582558
http://dx.doi.org/10.7759/cureus.24142
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