Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean

The purpose of this article is to develop a measurement scale of the public sector’s ability to adopt Lean. The study focuses on the exploring phase of the Churchill paradigm. The scale measurement is constructed from the treatment of data from the survey carried out on a sample of 430 employees of...

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Detalles Bibliográficos
Autores principales: Ait Abdelmalek, Ismail, Houfaidi, Souad
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2022
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9108709/
http://dx.doi.org/10.1007/s11115-022-00610-3
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author Ait Abdelmalek, Ismail
Houfaidi, Souad
author_facet Ait Abdelmalek, Ismail
Houfaidi, Souad
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description The purpose of this article is to develop a measurement scale of the public sector’s ability to adopt Lean. The study focuses on the exploring phase of the Churchill paradigm. The scale measurement is constructed from the treatment of data from the survey carried out on a sample of 430 employees of administrations and territorial communities in Morocco. The exploratory research highlight five dimensions that might be used to assess the public services’ ability to implement the Lean approach. The five dimensions of the construct are: Leadership and team spirit, customer orientation, communication, employee training and continuous improvement.
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spelling pubmed-91087092022-05-16 Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean Ait Abdelmalek, Ismail Houfaidi, Souad Public Organiz Rev Article The purpose of this article is to develop a measurement scale of the public sector’s ability to adopt Lean. The study focuses on the exploring phase of the Churchill paradigm. The scale measurement is constructed from the treatment of data from the survey carried out on a sample of 430 employees of administrations and territorial communities in Morocco. The exploratory research highlight five dimensions that might be used to assess the public services’ ability to implement the Lean approach. The five dimensions of the construct are: Leadership and team spirit, customer orientation, communication, employee training and continuous improvement. Springer US 2022-05-16 2023 /pmc/articles/PMC9108709/ http://dx.doi.org/10.1007/s11115-022-00610-3 Text en © The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2022 This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Article
Ait Abdelmalek, Ismail
Houfaidi, Souad
Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean
title Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean
title_full Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean
title_fullStr Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean
title_full_unstemmed Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean
title_short Developing a Measurement Scale of the Public Sector’s Ability to Adopt Lean
title_sort developing a measurement scale of the public sector’s ability to adopt lean
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9108709/
http://dx.doi.org/10.1007/s11115-022-00610-3
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