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Determinants of patient behavioural loyalty on primary health centres: Evidence from a cross-sectional study in Indonesia
Background: Patients’ loyalty to visit and use the services provided by the primary health centers (PHCs) is an important requirement of a patient referral system in many countries. The aim of this study was to examine the influence of internal service factors (service provider, service process, and...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
F1000 Research Limited
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9111361/ https://www.ncbi.nlm.nih.gov/pubmed/35615494 http://dx.doi.org/10.12688/f1000research.110684.2 |