‘Now that I am connected this isn't social isolation, this is engaging with people’: Staying connected during the COVID‐19 pandemic

BACKGROUND: The COVID‐19 global pandemic has put adults with intellectual/developmental disabilities at greater risk of being socially excluded due to physical distancing. Technology has been looked at as a tool for adults with intellectual/developmental disabilities to stay connected, however, little is known about this topic. The purpose of this study was to explore how a grassroots disability organisation used technology to help adults with intellectual/developmental disabilities feel socially connected during the pandemic. METHODS: Data were collected through questionnaires, attendance records, and field notes; and analysed through trend and thematic analysis. FINDINGS: Four main themes emerged from the data: active leadership, mental wellbeing, technology/digital inclusion, and safety. CONCLUSION: These findings suggest that when participants overcome technological barriers they found it easy to socially connect online during lockdown.