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Consumer workarounds during the COVID-19 pandemic: analysis and technology implications using the SAMR framework
OBJECTIVE: To understand the nature of health consumer self-management workarounds during the COVID-19 pandemic; to classify these workarounds using the Substitution, Augmentation, Modification, and Redefinition (SAMR) framework; and to see how digital tools had assisted these workarounds. MATERIALS...
Autores principales: | Yin, Kathleen, Coiera, Enrico, Jung, Joshua, Rohilla, Urvashi, Lau, Annie Y S |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Oxford University Press
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9129121/ https://www.ncbi.nlm.nih.gov/pubmed/35477787 http://dx.doi.org/10.1093/jamia/ocac061 |
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