Adoption of the concept of person-centred care into discourse in Europe: a systematic literature review

PURPOSE: This study aims to describe how person-centred care, as a concept, has been adopted into discourse in 23 European countries in relation to their healthcare systems (Beveridge, Bismarck, out of pocket). DESIGN/METHODOLOGY/APPROACH: A literature review inspired by the SPICE model, using both scientific studies (CINHAL, Medline, Scopus) and grey literature (Google), was conducted. A total of 1,194 documents from CINHAL ( n = 139), Medline ( n = 245), Scopus ( n = 493) and Google ( n = 317) were analysed for content and scope of person-centred care in each country. Countries were grouped based on healthcare systems. FINDINGS: Results from descriptive statistics (percentage, range) revealed that person-centred care was most common in the United Kingdom ( n = 481, 40.3%), Sweden ( n = 231, 19.3%), the Netherlands ( n = 80, 6.7%), Northern Ireland ( n = 79, 6.6%) and Norway ( n = 61, 5.1%) compared with Poland (0.6%), Hungary (0.5%), Greece (0.4%), Latvia (0.4%) and Serbia (0%). Based on healthcare systems, seven out of ten countries with the Beveridge model used person-centred care backed by scientific literature ( n = 999), as opposed to the Bismarck model, which was mostly supported by grey literature ( n = 190). PRACTICAL IMPLICATIONS: Adoption of the concept of person-centred care into discourse requires a systematic approach at the national (politicians), regional (guidelines) and local (specific healthcare settings) levels visualised by decision-making to establish a well-integrated phenomenon in Europe. SOCIAL IMPLICATIONS: Evidence-based knowledge as well as national regulations regarding person-centred care are important tools to motivate the adoption of person-centred care in clinical practice. This could be expressed by decision-making at the macro (law, mission) level, which guides the meso (policies) and micro (routines) levels to adopt the scope and content of person-centred care in clinical practice. However, healthcare systems (Beveridge, Bismarck and out-of-pocket) have different structures and missions owing to ethical approaches. The quality of healthcare supported by evidence-based knowledge enables the establishment of a well-integrated phenomenon in European healthcare. ORIGINALITY/VALUE: Our findings clarify those countries using the Beveridge healthcare model rank higher on accepting/adopting the concept of person-centered care in discourse. To adopt the concept of person-centred care in discourse requires a systematic approach at all levels in the organisation—from the national (politicians) and regional (guideline) to the local (specific healthcare settings) levels of healthcare.