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Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study
Canada deployed a digital exposure notification app (COVID Alert) as a strategy to support manual contact tracing. Our aims are to (1) assess the use, knowledge, and concerns of the COVID Alert app, (2) identify predictors of app downloads, and (3) develop strategies to promote social acceptability....
Autores principales: | , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
MDPI
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9142914/ https://www.ncbi.nlm.nih.gov/pubmed/35629150 http://dx.doi.org/10.3390/jpm12050729 |
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author | Osmanlliu, Esli Paquette, Jesseca Rodriguez Duarte, Maria Alejandra Bédard, Sylvain de Marcellis-Warin, Nathalie Zhegu, Majlinda Régis, Catherine Bouthillier, Marie-Eve Grenier, Annie-Danielle Lewis, Paul Pomey, Marie-Pascale |
author_facet | Osmanlliu, Esli Paquette, Jesseca Rodriguez Duarte, Maria Alejandra Bédard, Sylvain de Marcellis-Warin, Nathalie Zhegu, Majlinda Régis, Catherine Bouthillier, Marie-Eve Grenier, Annie-Danielle Lewis, Paul Pomey, Marie-Pascale |
author_sort | Osmanlliu, Esli |
collection | PubMed |
description | Canada deployed a digital exposure notification app (COVID Alert) as a strategy to support manual contact tracing. Our aims are to (1) assess the use, knowledge, and concerns of the COVID Alert app, (2) identify predictors of app downloads, and (3) develop strategies to promote social acceptability. A 36-item questionnaire was co-designed by 12 citizens and patients partnered with 16 academic researchers and was distributed in the province of Québec, Canada, from May 27 to 28 June 2021. Of 959 respondents, 43% had downloaded the app. Messaging from government sources constituted the largest influence on app download. Infrequent social contacts and perceived app inefficacy were the main reasons not to download the app. Cybersecurity, data confidentiality, loss of privacy, and geolocation were the most frequent concerns. Nearly half of the respondents inaccurately believed that the app used geolocation. Most respondents supported citizen involvement in app development. The identified predictors for app uptake included nine characteristics. In conclusion, this project highlights four key themes on how to promote the social acceptability of such tools: (1) improved communication and explanation of key app characteristics, (2) design features that incentivize adoption, (3) inclusive socio-technical features, and (4) upstream public partnership in development and deployment. |
format | Online Article Text |
id | pubmed-9142914 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | MDPI |
record_format | MEDLINE/PubMed |
spelling | pubmed-91429142022-05-29 Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study Osmanlliu, Esli Paquette, Jesseca Rodriguez Duarte, Maria Alejandra Bédard, Sylvain de Marcellis-Warin, Nathalie Zhegu, Majlinda Régis, Catherine Bouthillier, Marie-Eve Grenier, Annie-Danielle Lewis, Paul Pomey, Marie-Pascale J Pers Med Article Canada deployed a digital exposure notification app (COVID Alert) as a strategy to support manual contact tracing. Our aims are to (1) assess the use, knowledge, and concerns of the COVID Alert app, (2) identify predictors of app downloads, and (3) develop strategies to promote social acceptability. A 36-item questionnaire was co-designed by 12 citizens and patients partnered with 16 academic researchers and was distributed in the province of Québec, Canada, from May 27 to 28 June 2021. Of 959 respondents, 43% had downloaded the app. Messaging from government sources constituted the largest influence on app download. Infrequent social contacts and perceived app inefficacy were the main reasons not to download the app. Cybersecurity, data confidentiality, loss of privacy, and geolocation were the most frequent concerns. Nearly half of the respondents inaccurately believed that the app used geolocation. Most respondents supported citizen involvement in app development. The identified predictors for app uptake included nine characteristics. In conclusion, this project highlights four key themes on how to promote the social acceptability of such tools: (1) improved communication and explanation of key app characteristics, (2) design features that incentivize adoption, (3) inclusive socio-technical features, and (4) upstream public partnership in development and deployment. MDPI 2022-04-30 /pmc/articles/PMC9142914/ /pubmed/35629150 http://dx.doi.org/10.3390/jpm12050729 Text en © 2022 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). |
spellingShingle | Article Osmanlliu, Esli Paquette, Jesseca Rodriguez Duarte, Maria Alejandra Bédard, Sylvain de Marcellis-Warin, Nathalie Zhegu, Majlinda Régis, Catherine Bouthillier, Marie-Eve Grenier, Annie-Danielle Lewis, Paul Pomey, Marie-Pascale Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
title | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
title_full | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
title_fullStr | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
title_full_unstemmed | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
title_short | Public Perspectives on Exposure Notification Apps: A Patient and Citizen Co-Designed Study |
title_sort | public perspectives on exposure notification apps: a patient and citizen co-designed study |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9142914/ https://www.ncbi.nlm.nih.gov/pubmed/35629150 http://dx.doi.org/10.3390/jpm12050729 |
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