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Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key?

Health disparities remain ubiquitous in the United States despite initiatives by the federal government and other organizations. A long-term solution for health inequity is needed in order to help improve patient outcomes for all. The purpose of this review is to examine if racial, gender, or multif...

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Detalles Bibliográficos
Autor principal: Otte, Sonia V.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9158407/
https://www.ncbi.nlm.nih.gov/pubmed/35664933
http://dx.doi.org/10.1177/23743735221103033
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author Otte, Sonia V.
author_facet Otte, Sonia V.
author_sort Otte, Sonia V.
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description Health disparities remain ubiquitous in the United States despite initiatives by the federal government and other organizations. A long-term solution for health inequity is needed in order to help improve patient outcomes for all. The purpose of this review is to examine if racial, gender, or multifactorial concordance (eg, race, age, gender, education, language) between patient and provider leads to a better patient experience and improved health outcomes. A PubMed search for articles published between 2016 and 2021 resulted in 23 separate studies that met inclusion criteria. The results from these studies were inconclusive in determining an association between patient–provider concordance and patient outcomes. Further research is needed to evaluate the positive, neutral, and sometimes negative impact of patient–provider concordance. By diversifying healthcare professions and improving cultural competency and communication training programs, providers may be better prepared to care for diverse populations in both concordant and discordant patient relationships.
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spelling pubmed-91584072022-06-02 Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key? Otte, Sonia V. J Patient Exp Feature Health disparities remain ubiquitous in the United States despite initiatives by the federal government and other organizations. A long-term solution for health inequity is needed in order to help improve patient outcomes for all. The purpose of this review is to examine if racial, gender, or multifactorial concordance (eg, race, age, gender, education, language) between patient and provider leads to a better patient experience and improved health outcomes. A PubMed search for articles published between 2016 and 2021 resulted in 23 separate studies that met inclusion criteria. The results from these studies were inconclusive in determining an association between patient–provider concordance and patient outcomes. Further research is needed to evaluate the positive, neutral, and sometimes negative impact of patient–provider concordance. By diversifying healthcare professions and improving cultural competency and communication training programs, providers may be better prepared to care for diverse populations in both concordant and discordant patient relationships. SAGE Publications 2022-05-29 /pmc/articles/PMC9158407/ /pubmed/35664933 http://dx.doi.org/10.1177/23743735221103033 Text en © The Author(s) 2022 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
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Otte, Sonia V.
Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key?
title Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key?
title_full Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key?
title_fullStr Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key?
title_full_unstemmed Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key?
title_short Improved Patient Experience and Outcomes: Is Patient–Provider Concordance the Key?
title_sort improved patient experience and outcomes: is patient–provider concordance the key?
topic Feature
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9158407/
https://www.ncbi.nlm.nih.gov/pubmed/35664933
http://dx.doi.org/10.1177/23743735221103033
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