The key to happiness in collaborative workplaces. Evidence from coworking spaces

This quantitative study explores the significant psychological and behavioral dynamics in coworking spaces. We collected data from a sample of 175 people working in Italian coworking spaces and found that a more cooperative organizational climate increases coworking space users’ happiness. We also found that this relationship is positively moderated by several job crafting behaviors. More specifically, when workers are proactive in the work environment, they are more likely to benefit from the potential advantages (resources, challenges, networking opportunities, etc.) that cooperation-oriented work settings provide, which, in turn, amplifies the positive effect of cooperative work settings on individual happiness. These findings make a useful contribution to both the growing literature on coworking spaces and the more general job crafting literature. Indeed, the previous research on both behavioral dynamics that are specific to coworking spaces and on the role played by job crafting in influencing workers’ happiness remains limited. The study’s managerial implications concern the relevance of establishing a cooperative climate and encouraging workers’ proactivity to promote their happiness.